TD Bank: A Place to Build Your Career
TD Bank, one of the world’s leading global financial institutions, is inviting candidates to apply for the position of Banking Associate at its New Haven, Connecticut, United States of America location. This position offers a competitive salary range of $22.00 – $27.75 USD per hour based on a 40-hour work week.
TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience. Their compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they advance in their roles.
As a candidate, you are encouraged to engage in open dialogue regarding compensation with your recruiter, who can provide more specific details for this role.
Role Overview: Banking Associate
As a Banking Associate, you will play a key role in delivering TD’s Brand promise at the store location. Your responsibilities will include accurately completing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help customers achieve their financial goals. This position is part of the Personal & Commercial Banking line of business.
Key Responsibilities
The Banking Associate performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. The role involves building trust with educational content and tools, providing consultative support, and advocating for customers with proactive insights and recommendations.
You will use TD’s systems and tools to engage with customers to acquire and deepen relationships, understand customer financial needs, and promote and educate on products and services. The role includes servicing the customer on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and online (digital) banking.
Education & Experience
Applicants must have a high school diploma or GED and at least one year of experience working with customers in any capacity. Other preferred qualifications include demonstrated customer service skills, teller experience, strong organization skills, excellent communication skills, demonstrated effective problem-solving skills, and proficiency in Microsoft Office. A notary license is also preferred.
Customer Accountabilities
As a Banking Associate, you will consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. You will also manage wait times to meet with a Banker by scheduling, rescheduling, or canceling client meetings, and engage in lobby leadership to represent the first point of contact for customer inquiries and help orchestrate the customer walk-in traffic.
TD Bank: A Dynamic and Inclusive Workplace
TD Bank is the fifth-largest bank in North America by branches/stores. They strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. TD is deeply committed to being a leader in client experience. They believe that all colleagues, no matter where they work, are client-facing. Together, they are reimagining what banking can be for their clients, colleagues, and communities.
TD Bank’s Total Rewards package reflects their investments in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. It includes a competitive salary, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. Be a part of TD Bank and unlock your full potential Here.
