Banking Associate Role at TD: A Comprehensive Overview
TD, a leading global financial institution, is seeking a Banking Associate for its Union, New Jersey location. This role is a crucial part of the TD team, delivering on the brand’s promise at a store level and helping customers achieve their financial goals.
Experience, Expertise, and Compensation
TD values the experience and expertise of its employees and offers them growth opportunities and skill development. The compensation for this role ranges from $23.75 to $31.00 USD per hour, based on a 40-hour week. The exact pay offered will depend on the candidate’s skills, experience, job-related knowledge, and geographic location.
TD encourages all prospective candidates to engage in open dialogue with their recruiters about compensation-related questions, ensuring transparency and fairness throughout the hiring process.
Responsibilities and Scope of the Role
The Banking Associate is responsible for accurately completing everyday banking transactions and providing advice on services, products, and tools. The role involves a variety of tasks across multiple areas within a Store location, including processing customer transactions, opening new accounts, and educating customers about banking products and services.
Key responsibilities include building trust with customers through educational content and tools, providing consultative support, and advocating with proactive insights and recommendations. The Banking Associate will also use TD’s systems and tools to engage with customers, deepen relationships, and attract and retain customers.
Education and Experience Requirements
Applicants should have a high school diploma or GED and at least one year of customer service experience, which can be demonstrated through volunteering, education, or military service. Teller experience is preferred but not required.
The Banking Associate should have excellent communication skills, strong organizational skills, and the ability to work independently and within deadlines. Proficiency in Microsoft Office is required, and a Notary License is preferred.
Customer, Shareholder, and Employee/Team Accountabilities
The Banking Associate plays a key role in providing legendary customer service, nurturing customer relationships, and driving referrals to Store colleagues and partners. They are also responsible for ensuring compliance with all regulations and company guidelines, including the Bank Secrecy Act and Patriot Act.
As part of the TD team, the Banking Associate is expected to contribute to a positive work environment, be an active participant in personal performance and development activities, and collaborate with team members to contribute to the success of the team and organization.
Physical Requirements and Work Environment
The role requires a mix of sedentary work and physical activity, including standing, walking, and occasional lifting and carrying of items under 25 lbs. The Banking Associate may also be required to travel domestically on occasion.
TD is committed to being an equal opportunity employer and provides accommodations for applicants with disabilities to complete the application process.
Conclusion
TD is one of the world’s leading global financial institutions and is deeply committed to being a leader in client experience. By joining the team as a Banking Associate, you will have the opportunity to grow your expertise, make a meaningful impact, and help TD reimagine what banking can be for its clients, colleagues, and communities.
For more information about the role and to apply, click Here.
