About the Job Opportunity
TD is offering a promising career opportunity for a Banking Associate in Wellesley, Massachusetts, United States of America. This role provides an ideal platform for individuals who are professional in banking and are looking to deliver exceptional service to TD’s customers. The job requires a 40-hour work week and offers a respectable pay range of $23.75 – $31.00 USD. TD is committed to offering fair and equitable compensation opportunities to all colleagues. The actual base pay may vary based on the candidate’s skills, experience, job-related knowledge, and geographical location.
As a candidate, TD encourages you to engage in open discussions with your recruiter regarding compensation related questions. They will be able to provide you with more specific details for this role. For more information about this job opportunity, click Here.
Role and Responsibilities
The Banking Associate will be responsible for accurately completing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help Customers achieve their financial goals. The role involves a wide range of tasks across multiple areas within a Store location, such as processing customer transactions, opening new accounts, and educating customers on all banking products and services.
This role entails building trust with customers, providing consultative support, advocating with proactive insights & recommendations, and using TD’s systems and tools to engage with customers to acquire and deepen relationships. The Banking Associate will need to understand customer financial needs, promote and educate on products and services, and refer them to the appropriate team member or internal Bank partner.
Qualifications and Skills
Eligible candidates for this position should possess a high school diploma or GED and at least 1 year of experience working with customers. Prior experience as a teller is preferred. Excellent communication skills, strong organization skills, and the ability to work independently and meet deadlines are essential for this role. Proficiency in Microsoft Office is also required, and a Notary License is preferred.
Customer Service
As a Banking Associate, you will need to provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. You will also be required to establish and nurture customer relationships, manage wait times to meet with a Banker, and engage in lobby leadership. Understanding and supporting the Bank’s customer service strategy is vital for this role.
Training and Development
If you are passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. TD is committed to your success and fosters a respectful workplace where diverse perspectives are valued. You will also have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and various mentoring programs to help you unlock future opportunities.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected].
For more information about this job opportunity, click Here.
