Work Location and Compensation at TD
TD, a leading global financial institution and the fifth largest bank in North America, is offering a promising opportunity for a Banking Associate at their store location in Southington, Connecticut, United States. The bank provides fair and equitable compensation opportunities to all colleagues. The base pay offered for this role ranges between $22.00 and $27.75 USD per hour for a 40-hour work week. However, the actual pay may vary depending upon the candidate’s skills, experience, job-related knowledge, and other specific business and organizational needs. Candidates are encouraged to ask compensation related questions and engage in an open dialogue with their recruiter who can provide more specific details for this role. Here
Job Description and Responsibilities
The Banking Associate plays a key role in fulfilling TD’s Brand promise at the store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. The Banking Associate performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services. The Associate also delivers end-to-end advice customers expect: building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations.
Qualifications and Skills
The ideal candidate for this role should possess a high school diploma or GED. One year of experience working with customers in any capacity, demonstrated customer service skills, teller experience, and a Notary License are preferred. The candidate should also possess strong organizational skills, excellent communication skills, demonstrated effective problem-solving skills, proficiency in Microsoft Office, and the ability to work independently and within deadlines. The candidate should also have sound judgment in decision making and problem solving.
Customer Accountabilities
The Banking Associate consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers. They establish and nurture customer relationships by actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral. They also manage wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings.
Shareholder Accountabilities
The Banking Associate ensures compliance when completing operational activities in accordance with company guidelines and regulations. They accurately process cash/deposit/withdrawal transactions and other account servicing requests. They also ensure compliance with all regulations, policies and procedures adhering to required controls and accurate documents.
Employee/Team Accountabilities
The Banking Associate contributes to a positive work environment by participating fully as a member of the team. They actively seek opportunities to improve delivery of work with high attention to quality standards. They also actively take ownership of their own career and aspirations, seeking out diverse feedback to continuously develop and enhance skills.
Physical Requirements and Training
The job requires the candidate to perform multiple tasks, operate standard office equipment, respond quickly to sounds, sit and stand frequently, walk frequently, and occasionally lift/carry items under 25 lbs. The candidate is also required to complete Teller training and part 1 of platform training upon hire. TD will provide training and onboarding sessions to ensure that the new colleague has everything needed to succeed in the new role.
TD’s Commitment to Diversity
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Accommodation for applicants with a disability is provided to complete the application process.
TD is committed to fostering a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and employees can unlock their full potential. With over 27 million households and businesses in Canada, the United States and around the world relying on them, TD is reimagining what banking can be for their clients, colleagues and communities.
