Working as a Banking Associate in TD Bank at Tierra Verde, Florida
TD Bank is offering an engaging opportunity for a Banking Associate position at its store location in Tierra Verde, Florida, United States of America. The position is part-time with 20 working hours per week, and a competitive pay range of $22.00 – $27.75 USD per hour. TD Bank is an equitable employer committed to providing growth opportunities and skill development to all its colleagues. The actual base pay may vary based on the candidate’s skills and experience, job-related knowledge, and other business and organizational needs. Candidates are encouraged to have an open dialogue with their recruiters about compensation-related questions specific to this role. Here is the source for more details.
Role and Responsibilities of a Banking Associate
The Banking Associate will play a key role in delivering TD’s Brand promise at the store location. This role involves accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. The associate is expected to perform a wide range of tasks across multiple areas within a Store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services.
The associate should be able to deliver end-to-end advice to customers, which includes building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations. The associate will also utilize TD’s systems and tools to engage with Customers to acquire and deepen relationships, understanding customer financial needs to identify opportunities to promote and educate on products and services, or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Qualifications and Skills
The minimum educational requirement for the position is a high school diploma or GED. The candidate should have at least 1 year of customer service experience, which can be demonstrated through volunteering, education, or military experience. Other preferred skills and abilities include excellent communication and problem-solving skills, strong organizational skills, and proficiency in Microsoft Office. A notary license is also preferred. The ability to work independently and within deadlines is crucial for this role.
Customer and Shareholder Accountabilities
The Banking Associate will consistently provide legendary customer service while promoting and educating TD Products to new and existing customers. The associate is expected to establish and nurture customer relationships by actively listening to customer needs and engaging in additional conversations to identify any additional needs and offer a solution or partner referral. The associate will also manage wait times to meet with a Banker by scheduling, rescheduling, or canceling client meetings.
On the shareholder side, the associate will ensure compliance when completing operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act to minimize risk and protect the customer. The associate will accurately process cash, deposit, withdrawal transactions, and other account servicing requests.
Working at TD Bank
TD Bank is among the world’s leading financial institutions and is the fifth-largest bank in North America. The bank strives to make every interaction, product, and experience remarkably human and refreshingly simple for its customers. TD Bank is deeply committed to being a leader in client experience, making it a great place to build a career in banking.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. TD is committed to your success and fosters a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
Training and Onboarding
TD Bank provides training and onboarding sessions to ensure that new hires have everything they need to succeed in their new role. The bank also provides regular career, development, and performance conversations with managers, as well as access to online learning platforms and a variety of mentoring programs to help employees unlock future opportunities.
TD Bank is an equal opportunity employer and provides accommodations to applicants with disabilities to complete the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
For more information about this position and to apply, visit here.
