Introduction
The Banking Associate is a key position within TD Bank, operating out of Meriden, Connecticut, United States of America. This role is an integral part of delivering TD’s Brand promise at a store location, offering a comprehensive range of services to customers. By using TD’s systems and tools to engage with customers, the Banking Associate can provide advice, guidance, and support to help customers achieve their financial goals.
Work Details
The Banking Associate role is a part-time position, requiring 30 hours of work per week. The compensation for this position ranges from $22.00 – $27.75 USD per hour. TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues, with the potential for salary progression over time as the individual progresses in their role. The actual base pay offered will vary depending on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Job Description
The Banking Associate plays a key role in providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. They are responsible for accurately completing everyday banking transactions, opening new accounts, and educating customers on all banking products and services. They build trust with customers, provide consultative support, and advocate with proactive insights and recommendations.
Requirements and Experience
The ideal candidate for the Banking Associate role will have at least a high school diploma or GED. One year of experience working with customers in any capacity is preferred. This can be demonstrated through volunteering, education, or military experience. Strong organization skills are required to handle multiple tasks in a fast-paced environment. Excellent communication skills are also essential, as is the ability to work independently and within deadlines. Proficiency in Microsoft Office is required, and a Notary License is preferred.
Customer and Team Accountabilities
The Banking Associate is expected to consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They must understand and support the Bank’s customer service strategy and consider the impact of decisions on the well-being of TD, its customers, and stakeholders. On the team side, they need to contribute to a positive work environment and collaborate with team members to contribute to the success of the team and organization.
About TD Bank
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, they strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
TD Bank’s Total Rewards Package
TD’s Total Rewards package reflects the investments they make in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. This includes a competitive base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
You can find more details and apply for this role Here.
