Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. As a leading provider of innovative financial services and guidance, Northern Trust is proud to cater to some of the world’s most successful individuals, families, and institutions. With their enduring principles of service, expertise, and integrity, Northern Trust has managed to build a strong reputation over its 130 years of operation, thanks to their team of over 22,000 partners.
Working at Northern Trust
Working at Northern Trust is an opportunity to be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that encourages the exploration of new ideas. Movement within the organization is encouraged, senior leaders are accessible, and there is immense pride in working for a company that is committed to assisting the communities they serve. Joining Northern Trust means joining a workplace with a greater purpose.
Role of the Account Manager
Under general supervision, the Account Manager at Northern Trust is responsible for coordinating the account administration for banking clients. This includes responding to client inquiries, producing reports, and overseeing transaction processing. They also assist Private Bankers in business development, creating client presentations, and coordinating with the operations servicing team. The role also involves resolving all types of operational or processing issues.
Key Responsibilities
The key responsibilities of an Account Manager at Northern Trust involve acting as the initial contact for complex client inquiries for banking products and services. They also assist with creating and implementing complex banking solutions for new and existing Wealth Management clients. They act as a liaison with the National Credit Center at inception and throughout the credit underwriting process.
Furthermore, Account Managers coordinate with Operations to execute daily client transaction activity and transaction processing. They handle inquiry resolution, obtain appropriate documentation necessary for credit underwriting, monitoring and credit file maintenance, and ensure that the systems information is up-to-date.
The role also involves identifying service efficiency enhancements, process improvements, and service delivery. Communicating with clients regularly is a crucial part of the job, as is developing and maintaining a strong knowledge of loan agreements, financial statements, and other documentation required to monitor client relationships.
Requirements and Benefits
The successful candidate for the Account Manager role will have knowledge of banking products and services, analytical, problem-solving and organizational skills, and at least 5 years of experience in financial servicing/accounting fields with a client servicing background. The salary range for this position is $67,500 – $111,500 USD.
Northern Trust offers a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. They also provide a discretionary bonus program that may include an equity component.
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, you can reach out to their HR Service Center.
If you’re interested in the role and the opportunity to work with Northern Trust, you can apply today and talk to them about your flexible working requirements. Check out the role Here.
