Introduction
TD Bank, one of the world’s leading global financial institutions and the fifth-largest bank in North America, has an open position for a Banking Associate in Pawtucket, Rhode Island, United States. This role is an excellent opportunity to work with a company deeply committed to providing an exceptional client experience and fostering a unique, inclusive culture that reflects TD’s diversity agenda.
About the Role
The Banking Associate is a professional in banking, playing a key role in delivering TD’s Brand promise at the store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Key Responsibilities
As a Banking Associate, you will be expected to perform a wide range of tasks across multiple areas within a Store location. These tasks include processing customer transactions, opening new accounts, and educating customers on all banking products and services. This role requires the associate to build trust with customers through educational content and tools, provide consultative support, and advocate with proactive insights and recommendations.
Moreover, you will utilize TD’s systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to attract and retain the customer. This role also involves accurately completing everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services, and tools or referring to the appropriate expert.
Education & Experience
The ideal candidate for this role should have a high school diploma or GED and at least one year of experience working with customers in any capacity. This experience can be demonstrated through volunteering, education, or military experience. Additionally, teller experience is preferred, and the candidate should have strong organizational skills to handle multiple tasks in a fast-paced environment. Proficiency in Microsoft Office is required, and a Notary License is preferred.
Physical Requirements
The physical demands for this role include frequent sitting, standing, and walking, with occasional domestic travel. You may also occasionally need to perform tasks such as lifting or carrying items under 25 lbs, bending, kneeling, and reaching overhead. The role requires you to perform multiple tasks and operate standard office equipment continuously.
Our Total Rewards Package
TD’s Total Rewards package reflects the investments made in colleagues to help them and their families achieve their financial, physical, and mental well-being goals. This includes base salary and variable compensation/incentive awards, several key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues. The base pay for the Banking Associate role ranges between $22.00 – $27.75 USD per hour, but the actual offer may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Conclusion
If you are interested in this role and believe you meet the qualifications, TD encourages you to have an open dialogue with your recruiter who can provide you with more specific details. TD is committed to your success and fosters a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
For more information about this role and to apply, click here.
