Banking Associate Position at TD Bank in Philadelphia
If you’re looking for a rewarding career in finance, this Banking Associate position at TD Bank in Philadelphia, Pennsylvania, United States of America could be an excellent fit for you. This role is part-time, requiring 30 hours a week, and offers a competitive compensation range of $22.00 – $27.75 USD per hour. TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues, and the actual base pay may vary based on the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business needs.
Role Responsibilities and Scope
The Banking Associate plays a key role in delivering TD’s brand promise at the store level. The responsibilities include processing customer transactions, opening new accounts, and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
The associate performs a wide range of tasks across multiple areas within a store location. These responsibilities include delivering end-to-end advice customers expect, using TD’s systems and tools to engage with customers, understanding customer financial needs to identify opportunities, completing everyday banking transactions, servicing customers with opening/closing personal deposit accounts and more.
Qualifications and Requirements
The ideal candidate should have a high school diploma or GED. A year’s experience working with customers in any capacity is preferred. This could include volunteering, education, or military experience. Other preferred qualifications include demonstrated customer service skills, teller experience, strong organizational skills, excellent communication skills, effective problem-solving skills, and proficiency in Microsoft Office. A Notary License is also preferred.
Customer, Shareholder, and Employee/Team Accountabilities
The Banking Associate’s role involves consistent legendary customer service while transacting, promoting, and referring TD Products to new and existing customers. The associate also ensures compliance when completing operational activities in accordance with company guidelines and regulations.
As part of a team, the associate contributes to a positive work environment, collaborates with team members, and actively seeks opportunities to improve the delivery of work. The associate may also train and act as a mentor to newer colleagues.
Physical Requirements
The job involves domestic travel occasionally and requires the ability to perform sedentary work frequently. Other physical requirements include performing multiple tasks, operating standard office equipment, responding quickly to sounds, sitting and standing frequently, and lifting/carrying weights under 25 lbs occasionally.
About TD Bank
TD Bank is one of the world’s leading global financial institutions and is the fifth-largest bank in North America by branches/stores. TD is committed to being a leader in client experience and fosters a respectful workplace where diverse perspectives are valued.
TD offers a comprehensive Total Rewards package that reflects the investments the bank makes in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. The Total Rewards package includes base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and more.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.
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