Dan Griffiths appointed as USAA Chief Information Officer
USAA, a renowned insurance and financial services provider, has recently appointed Santander executive Dan Griffiths as its new Chief Information Officer. Effective Wednesday, Griffiths brings over 20 years of experience in the financial sector, having served as the CIO of Santander since August 2024. Prior to that, he held key positions at TD, Barclays, and JPMorgan Chase.
Griffiths to lead digital transformation at USAA
In a LinkedIn post, Griffiths expressed his excitement to join USAA and contribute to its mission of serving the military community and their families. As USAA focuses on modernizing its platform, enhancing cybersecurity, and expanding digital services, Griffiths aims to prioritize secure platforms, intuitive digital experiences, and personalized interactions for members.
USAA has a history of innovation in technology, particularly in mobile deposit capture. Despite legal disputes with other banks over patent infringement, USAA has maintained its reputation as a tech leader. Evident Insights recently ranked USAA as the third-most provider of artificial intelligence among non-health insurers in North America and Europe.
Griffiths’ former employer, Santander, also made headlines this week by agreeing to acquire Webster Financial Corp. in a $12.3 billion deal, signaling a strategic move to strengthen its U.S. banking presence.
Conclusion
With Griffiths at the helm, USAA is poised to drive secure, simplified digital member experiences through innovative technology and strategic digital transformation. His extensive experience and expertise in the financial sector make him a valuable addition to USAA’s leadership team.
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