Job Purpose and Scope of a Business Banking Relationship Manager
Banking industry has always been a crucial part of our economic system. It’s not just about managing money anymore, but it has expanded to providing comprehensive financial solutions to fit individual circumstances. One of the key roles in the banking sector is the VP, Business Banking Relationship Manager at Bank OZK. The role is multifaceted and comes with a set of responsibilities that are aimed at driving loan production, deposit growth, and client development. The person in this role is also expected to establish new client relationships, mentor junior staff, and collaborate with the leadership to streamline processes and devise competitive strategies. All these actions are in alignment with the OZK Way and Commercial Bank Vision Statement.
Key Responsibilities of a Business Banking Relationship Manager
A Business Banking Relationship Manager at Bank OZK has various essential job functions. Some of these include developing and managing business relationships and understanding the unique needs of customers. This role also involves driving loan production and deposit growth by identifying opportunities and cross-selling bank products and services.
Further, the role requires identifying, chasing, and closing sales opportunities for an extensive range of financial products and services. It also involves working closely with internal teams to ensure smooth transaction processing, which enhances client satisfaction. The Business Banking Relationship Manager also represents the bank in the community through active participation in professional organizations and community events.
Mentoring and Leadership
Another critical aspect of this role is mentoring the team and providing guidance on relationship building and credit fundamentals. The Business Banking Relationship Manager collaborates with Business Banking leadership to contribute to market strategy, portfolio performance, and competitive positioning. They are also responsible for continuous portfolio optimization by regularly reviewing client performance, credit quality, and market conditions while proactively managing risk exposure. This ensures balanced growth, profitability, and regulatory compliance.
Key Skills and Abilities
The role of a Business Banking Relationship Manager demands advanced knowledge of the business banking market, including customer needs, competitive landscape, and regulatory environment. It requires a thorough understanding of the bank’s products and services and general knowledge of financial products and services for business clients.
The ability to communicate effectively, both verbally and in writing, is an essential skill for this role. This includes the ability to present financial information accurately. The role also requires a person to demonstrate initiative to meet sales goals, drive growth, and innovate. The ability to work collaboratively and independently, and with all levels of management is also crucial. The ability to demonstrate effective strategic, critical thinking, problem-solving skills, and effective analytical skills are also needed for this role.
Integrity and Commitment
The role demands a high degree of integrity and commitment to uphold the bank’s values, culture, and reputation. The ability to prioritize and manage multiple projects and tasks simultaneously, while working with exacting deadlines and shifting demands, unforeseen events, and changing priorities, is of the essence. The role may also require overnight travel.
Lastly, a Business Banking Relationship Manager should have skills in banking systems and software, and proficiency in using computers and Microsoft Office, including Word, PowerPoint, and Excel.
Basic Qualifications
The basic qualifications for this role include a Bachelor’s degree in business, finance, or a job-related field, or commensurate work experience. Five or more years of experience in business banking sales and client relations, or related sales and relationship management experience in a banking or financial environment is required. The role also demands three or more years of experience in credit analysis and risk assessment, or related experience in a financial institution.
Job Expectations and EEO Statement
The job expectations involve operating customary equipment and technology used in a business environment, with or without accommodation.
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
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