About Customers Bank
Since its inception in 2009, Customers Bank has carved out a niche for itself in the banking and financial services sector. With over $22 billion in assets, the bank has transformed itself into a super-community bank, providing dedicated personal service to businesses, professionals, individuals, and families alike. At Customers Bank, the mission, vision, and values serve as guiding principles, leading the way towards excellence.
The bank prides itself on its culture of hard work, smart strategies, teamwork, and enjoyment. It encourages the development of passion, attitude, creativity, integrity, alignment, and execution, all of which are cornerstones of the bank’s behaviors. These traits define the organization and its members, shaping their personal and professional lives.
At Customers Bank, individual development is given high importance. Team members are encouraged to have personal development plans, helping them achieve their highest potential.
Service Excellence at Customers Bank
Customers Bank is not just known for its financial prowess, but also for its exceptional customer service. The bank operates on a customer-centric approach, providing each customer with a dedicated point of contact. This approach ensures that the customer’s needs are met today and in the future.
Customers Bank is also at the forefront of innovation. It makes use of the latest tools and technology to stay ahead of market conditions and help its customers progress. Despite its focus on innovation, the bank remains grounded in its deep experience and strong financial foundation, making it a reliable partner for its clientele.
Role of a Treasury Operations Specialist
As a Treasury Operations Specialist at Customers Bank, you will play a critical role in onboarding new clients and ensuring they have a seamless experience with the bank’s Treasury services. Your responsibilities will include assisting clients in setting up services such as Business Online Banking, Cash Management Products including Wires, Remote Deposit Capture, ACH, and Remote Official Check.
Additional tasks will involve continual improvement of processes and procedures to enhance the client experience, collaboration with the Treasury Operations team on various projects to drive innovation and efficiency, and writing and updating procedures to ensure consistency and accuracy in operations. You will also be expected to provide exceptional service to clients, addressing their needs and concerns in a timely and professional manner.
Requirements for the Role
To be a successful Treasury Operations Specialist at Customers Bank, you need to have at least 5 years of experience in back-office banking operations. Adaptability and the ability to thrive in a fast-paced and constantly changing environment are essential. A growth mindset, a positive attitude, and the ability to work collaboratively with a team are also crucial.
Proficiency in Microsoft Office applications such as Excel and Word is required. Experience with Salesforce is preferred but not required. Flexibility to work outside of normal business hours as needed is also a requirement.
Diversity and Inclusion at Customers Bank
Customers Bank is an equal opportunity employer that does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, or disability status. The bank provides “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
The bank is committed to promoting diversity, equity, and inclusion. It values the diverse experiences, perspectives, and identities of its team members. Customers Bank recognizes that this diversity drives its success and is key to delivering innovative solutions and memorable experiences for its customers.
Join Customers Bank and step into your future with a bank that values hard work, smart strategies, and fun while delivering innovative solutions. Let’s take on tomorrow together. For more information, please visit Here.
