Senior Product Associate in Consumer Banking Sales Incentive & Growth: An Opportunity to Influence Financial Innovation
As the financial industry continues to evolve, the demand for professionals who can leverage their expertise in product development and optimization is growing. The role of a Senior Product Associate in Consumer Banking Sales Incentive & Growth is an opportunity to contribute significantly to one of the world’s most innovative financial organizations.
Professionals in this role have the unique opportunity to influence product development by integrating user research, customer feedback, and data analysis. They work hand-in-hand with cross-functional teams, including business, technology, and product partners, to shape the future of products and ensure ongoing success.
Key Responsibilities of the Role
A Senior Product Associate in Consumer Banking Sales Incentive & Growth plays a crucial role in driving the development and continuous improvement of branch sales incentive products. Here is an overview of the responsibilities that come with this role.
Identifying New Product Opportunities
The associate partners with the Product Manager to identify new product opportunities based on customer needs, user research, and market discovery. They consider and plan for the implications of new product features on the overall product experience.
Supporting Research and Analysis
They support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap. This data provides insight on potential product features that provide value to customers.
Product Metrics Analysis
The associate also analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development lifecycle.
Development of Requirements, Epics, and User Stories
They write the requirements, epics, and user stories to support product development. Part of their role also involves conducting detailed business analysis and research for issues, changes, and new functionality related to branch sales incentive processes.
Documentation and User Acceptance Testing (UAT)
They document workflows, technical processes, and create mock-ups to support product understanding and development. They also participate in and execute User Acceptance Testing (UAT), including basic UAT planning.
Leading Special Initiatives
Occasionally, the associate may lead special initiatives or new practices for the product team and provide product analyst support across various product areas.
Qualifications, Capabilities, and Skills
The role of a Senior Product Associate in Consumer Banking Sales Incentive & Growth requires specific qualifications, capabilities, and skills. These include having at least three years of experience or equivalent expertise in product management or a relevant domain area, proficient knowledge of the product development life cycle, and experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy is also essential. Proficiency with MS Office tools (Excel, PowerPoint, PDFs) and the ability to develop testing personas and use cases are key. Prior experience partnering with technology teams and having a controls mindset and proactive issues management, including health checks, triage, and root cause analysis, are also required.
The role demands being a self-starter with strong prioritization and strategic thinking skills. Experience in change management and strong relationship management is also necessary. The associate should be highly adaptable to change and comfortable in a fast-paced, high-demand environment.
About Chase
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Their mission is to create engaged, lifelong relationships and put their customers at the heart of everything they do. They also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.
They offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. They also offer a range of benefits and programs to meet employee needs, based on eligibility.
Chase recognizes that their strength is in their people and the diverse talents they bring to their global workforce. They do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. They also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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