The Role of a Relationship Banking Associate
Working in banking involves more than just crunching numbers. A crucial role within this sector is that of the Relationship Banking Associate, a position that requires high-quality customer service, an eye for detail, and the ability to identify and refer sales opportunities. With a pay range of $17.50 – $19.62, this role is about more than just monetary compensation; it’s about delivering satisfaction to both internal and external customers. This role is currently being offered at NBT, a company that values the growth, innovation, and wellbeing of its employees. If you’re interested in a career that combines financial acumen with interpersonal skills, read on to find out more about the role and benefits of being a Relationship Banking Associate.
Responsibilities and Duties
As a Relationship Banking Associate, the primary duty is to ensure the efficient and timely processing of routine transactions in accordance with policy and procedures. This includes both routine and non-routine teller transactions, administrative duties, maintaining records, and preparing various forms & reports. In addition, the individual in this role will engage in referral and relationship management in accordance with established objectives and goals. One of the significant aspects of this role is identifying customer opportunities and addressing their needs through consultation and interactive conversations. This could involve basic deposit account opening or referring customers to the appropriate business partners when necessary.
Experience and Skills Requirement
To qualify for this role, applicants must have a High School Diploma or Equivalent and a minimum of one year of experience in related banking positions or equivalent sales/customer service experience. Additionally, the role demands excellent listening & communication skills, organizational skills, and the ability to approach and identify customer needs and opportunities. Proficiency in computer skills is also essential. This role is suitable for those who can function in a fast-paced, ever-changing environment and work well as part of a team.
Why Work at NBT
Working at NBT offers more than just a job; it offers a chance to grow, innovate, and thrive through meaningful work in a supportive culture. NBT values and supports the wellbeing of its employees by offering generous time-off policies, wellness initiatives, and flexible work arrangements. The company believes in community involvement and through volunteer service and charitable partnerships, empowers its employees to make a positive impact beyond the workplace.
The Benefits of Working at NBT
Full-time employees at NBT are offered a comprehensive benefits package. This includes a generous paid time off, parental leave, comprehensive medical, dental, and vision coverage, employer-paid disability coverage, life insurance, retirement plans, adoption assistance, tuition reimbursement, and an employee assistance program. Part-time employees are also provided with a range of benefits including medical coverage, generous parental leave, retirement plans, paid sick and safe leave, and financial and banking services.
The stability of the business is another reason to consider a career at NBT. The company has weathered the market’s ups and downs for over 165 years and continues to chart a well-defined growth plan. With a reputation as a stable financial institution that grows its people and its business, you can be assured of a secure future with NBT.
Overall, a career as a Relationship Banking Associate at NBT offers not just financial rewards, but the chance to grow professionally, make a positive impact in the community, and enjoy a supportive and flexible work environment. For more information about this role and the benefits of working at NBT, click Here.
