Manager, Product Manager – Retail Bank Funding, Onboarding & Engagement Experiences
Are you interested in the intricate mechanisms behind the burgeoning field of product management, particularly in the dynamic and constantly evolving sector of retail banking? If so, you will find the role of Manager, Product Manager – Retail Bank Funding, Onboarding & Engagement Experiences at Capital One exceptionally fascinating. This position lies at the crossroads of innovative technology, customer-centric business strategy, and data-driven insights, offering a unique opportunity to shape and enhance customer experiences in the banking industry.
The Role and its Importance
Product Management at Capital One is a vibrant, ever-evolving field that requires a constant reimagining of the status quo. This role is pivotal in identifying opportunities for value creation and driving innovative and sustainable customer experiences through technology. It is a key component of Capital One’s strategy to stay at the forefront of the digital revolution that is transforming our society and our industry.
As a Product Manager focusing on funding, onboarding, and engagement experiences, you will be part of a cross-functional team dedicated to helping customers derive the maximum value from their accounts. This involves ensuring that customers can easily fund and set up their accounts after opening, and continue to have their needs met in the crucial moments of their banking journey. The role involves optimizing and personalizing experiences for a diverse customer base through leveraging real-time, intelligent data, and running experiments.
Key Proficiencies of a Successful Product Manager
Capital One has identified five key areas which form the foundation for successful Product management:
- Human Centered: A successful Product Manager obsesses over the needs of both internal and external customers to innovate product solutions.
- Business Focused: The ability to deliver game-changing outcomes by focusing on leverage and execution excellence is essential.
- Technology Driven: A Product Manager leverages technology to deliver innovative and resilient solutions that create value in the short and long term.
- Integrated Problem Solving: The ability to identify and solve complex problems while mitigating product risks is key.
- Transformational Leadership: Leading cross-functional teams to solve customer problems and drive organizational alignment is critical.
Qualifications and Experience
The basic qualifications for this role include at least 3 years of experience working in Product Management and a degree in a quantitative field. Preferred qualifications include experience in translating business strategy and analysis into consumer-facing digital products.
Compensation and Benefits
The compensation package for this role is competitive, with salaries varying based on location. The role also includes eligibility for performance-based incentive compensation, and a comprehensive benefits package that supports total well-being.
Capital One’s Commitment to Diversity and Inclusion
Capital One is an equal opportunity employer, committed to non-discrimination in compliance with applicable federal, state, and local laws. They promote a drug-free workplace and consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
For more information or to apply for the position, visit the job posting Here.
