The Role of a Director in Product Management – Open Banking at Capital One
Product management at Capital One is a dynamic and rapidly expanding field that requires innovation, a knack for identifying opportunities for value creation, and the ability to drive customer experiences through technology. As we navigate the digital revolution, our investments in growth and transformation enable us to offer a brand and services that can adapt and thrive amidst the changing landscape of our society and our industry. One such key area of focus is Open Banking, and the role of a Director in this team is critical.
Responsibilities of an Open Banking Team Product Leader
As a Product Leader in the Open Banking Team at Capital One, you will be tasked with a range of responsibilities that will drive the future of open banking data usage. These responsibilities include defining Capital One’s long-term vision for utilizing open banking data, championing this vision with the Senior Leadership, and bringing it to life through your cross-functional team.
Developing Product and Business Strategy
You will be expected to develop both product and business strategy, prioritizing investments to help us achieve our vision. This will require rallying support from various Business Divisions and working closely with a team of cross-functional partners, including Business, Engineering, Design, Data Analytics, Data Science, Legal, and Risk departments, to refine the strategy and deliver the required capabilities.
Delivering Capital One’s Enterprise-Wide Open Banking Platform
The role also involves setting the requirements and delivering Capital One’s Enterprise-wide open banking Platform. This will involve ensuring our product portfolio meets or exceeds the requirements set forth by the upcoming relevant open banking regulations in the US and Canada. In addition, you will be supporting the Business in launching and scaling new open banking use cases and experiences.
Coaching and Growing a High-Performing Team
An important part of the role is to coach and grow a high-performing team of Product and Process Managers. This involves developing the team’s skills, fostering a positive and productive work environment, and ensuring the team consistently delivers high-quality work.
Capital One Product Framework
In the role of Director, Product Management, you are expected to demonstrate proficiency in five key areas that form the foundation of successful Product management at Capital One. These areas include:
- Human Centered: This involves understanding and prioritizing the needs of both internal and external customers to innovate and reimagine product solutions.
- Business Focused: You should be able to deliver game-changing outcomes by focusing on leverage and execution excellence.
- Technology Driven: This means leveraging technology to deliver innovative and resilient solutions that enable both near-term and long-term value.
- Integrated Problem Solving: You should be able to identify and resolve complex problems to deliver outcomes while mitigating product risks.
- Transformational Leadership: This involves leading cross-functional teams to solve customer problems and drive organizational alignment.
Qualifications for the Role
The ideal candidate for this position would possess the following traits:
- Intellectual Curiosity: You should be comfortable navigating between big ideas and executional realities to create an achievable strategic Product Vision. You should also be comfortable with ambiguity, have a hunger to learn, and be a seeker of new challenges.
- Communicator & Influencer: You should be comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You should be open to different communication styles and listen carefully to diverse sets of ideas.
- Do-er: You should be biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. As a leader, you should be obsessed with delivering value in an iterative way, focusing on the minimum viable product.
- Passionate & Customer Focus: You should care about growing others and bringing them together around what’s possible. You should also have a desire and ability to connect with our external or internal customers to fully understand their needs and build long-lasting relationships.
- Learner: You should have an appetite to learn new things or new technologies while exhibiting humbleness when exploring unknown territories. You should seek internal solutions before building new ones.
- Team Player: You should enjoy working with diverse people and driving the team toward a common goal. You should also be able to coach others and be a mentor in product development.
Basic Qualifications:
At least 7 years of experience working in Product Management and a degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) is required.
Preferred Qualifications:
Experience translating business strategy and analysis into consumer-facing digital products, 8+ years of experience in Agile product management, and 8+ years of experience developing and executing long-term business strategy is preferred.
For more information about this role, you can check here.
