Taylor Bank: More Than Just Banking
Banks play a crucial role in the daily lives of people, providing a trusted platform to manage finances, make transactions, and invest money. However, at Taylor Bank, the vision goes beyond just managing finances. The bank envisions itself as a community builder, a facilitator of financial growth, and a provider of superior customer service.
Emphasizing on Customer Relationships
At the heart of Taylor Bank’s operations is the commitment to build strong relationships with its customers. The bank firmly believes that taking care of customers is more than just about money – it’s about serving the community, understanding the unique needs of each customer, and providing solutions that meet those needs.
Join the Digital Banking Services Team
Taylor Bank is in search of a detail-oriented, team player with exceptional people skills to join its Digital Banking Services team. The role is based in the bank’s corporate headquarters, located in the historic downtown of Berlin, Maryland. The successful candidate will be responsible for a host of activities centered around digital banking products and services.
Role and Responsibilities
The role involves a wide range of responsibilities. These include proofing and keying functions such as reviewing, item repair and balancing, printing notices, sending statements, and processing various key files. The candidate will also be responsible for assisting both internal and external customers with digital banking product support. This includes support for bank-by-phone, USB statements, e-statements, online banking, mobile banking, mobile deposits, Bill Pay, and other products and services as assigned.
Furthermore, the candidate will be required to perform incoming verification of wire requests, process inclearing and return ACH files, and receive and post ACH files from the Federal Reserve. The role also involves monitoring the Automated Online Enrollment Report, reconciling various statements, and converting business online banking to the Cash Management Platform. The candidate will also be expected to assist bank personnel with department-related inquiries and attend trade shows to assist with the marketing of digital banking service products.
Requirements
Applicants should have at least a high school diploma or equivalent and a minimum of 1 year of experience working for a bank or financial services institution. Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required. Additionally, a strong attention to detail, the ability to multitask, and intermediate experience with technology are crucial for this role.
What Taylor Bank Offers
Working with Taylor Bank comes with a host of benefits. The bank provides strong growth opportunities and a friendly, collaborative work environment. Taylor Bank offers an amazing benefits package that includes affordable medical, dental, and vision plans, employer-paid Life, short-term and long-term disability insurance, and a 401(k) with company match. Employees also enjoy generous paid time off, paid parental leave, and more.
If you’re looking for a rewarding career in banking and meet the qualifications, you’re encouraged to take the first step and apply. For more information about the position and to apply, click Here.
Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity, or national origin. Salary ranges from $18.37 – $25.93 per hour.
