Customer Service – Bank | Fishers, IN, USA

Customer Service - Bank | Fishers, IN, USA

An Exciting Career Opportunity at Charles Schwab: Client Banking Services Professional

Are you seeking a regular position in a dynamic and innovative financial environment? Charles Schwab, a pioneer in the finance industry, is offering a unique opportunity to make a significant impact on your career. This position, starting on January 5, 2026, allows you to challenge the status quo and contribute to the company’s goal of transforming the finance industry. Find more details about this position Here.

Your Role as a Client Banking Services Professional

As a Client Banking Services Professional, you will play a key role in delivering an exceptional client experience. Your day will involve fielding 40-60 inbound calls, providing expertise on a range of banking products and services. These include deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. It’s a phone-based role requiring the use of multiple computer applications and dual monitors.

Required Qualifications

The successful candidate will have a minimum of one year of work experience. This experience could be from previous employment, internships, or other roles in an office environment. The ability to multitask and use multiple computing applications simultaneously is a must. Also, you should be prepared to work in the office 75% – 100% of the time and possibly during weekend or evening hours.

Preferred Qualifications

Aside from the required qualifications, the ideal candidate will have strong active listening skills and the ability to engage in open-ended dialogues to thoroughly understand the client’s financial needs. Dedication to resolving a variety of complex client inquiries and the ability to establish rapport with clients over the phone are also valued. A high level of attention to detail is necessary, along with a desire to be part of a supportive and collaborative team. You should also be eager to learn from a dedicated team manager focused on helping you reach clear performance objectives.

What’s in it for You?

Charles Schwab is not just about work; it values your growth and supports you to shape your future. The company fosters a culture of trust, collaboration, and continuous learning. It offers a competitive package that takes care of the whole you, both today and in the future. The benefits include a 401(k) with company match, an Employee Stock Purchase Plan, paid vacation, and volunteering time. After every five years of service in eligible positions, you are entitled to a 28-day sabbatical. Other benefits include paid parental leave, family building benefits, tuition reimbursement, and health, dental, and vision insurance.

Join Charles Schwab and be part of a company that values your growth, provides opportunities for continuous learning, and believes in the importance of being together in person on a regular basis. Make a lasting impact in the finance industry by applying for the position of Client Banking Services Professional today.

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John Wick

ABJ, a Senior Writer at Luxurylaunches, brings over 10 years of automotive journalism expertise. He provides insightful coverage of the latest cars and motorcycles across American and European markets, while also highlighting luxury yachts, high-end watches, and gadgets. An authentic automobile aficionado, his commitment shines through in educating readers about the automotive world. When the keyboard rests, Sayan feeds his wanderlust, traversing the world on his motorcycle.
Picture of John Wick

John Wick

ABJ, a Senior Writer at Luxurylaunches, brings over 10 years of automotive journalism expertise. He provides insightful coverage of the latest cars and motorcycles across American and European markets, while also highlighting luxury yachts, high-end watches, and gadgets. An authentic automobile aficionado, his commitment shines through in educating readers about the automotive world. When the keyboard rests, Sayan feeds his wanderlust, traversing the world on his motorcycle.
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