Customer Service – Bank | Boulder, CO, USA

Customer Service - Bank | Boulder, CO, USA

Empower Your Future with Schwab’s Regular Position as a Client Banking Services Professional

Are you ready to challenge the status quo and make your mark in the finance industry? Schwab, a leading financial services company, is providing an excellent opportunity for dynamic individuals to contribute their expertise and creativity towards transforming the finance sector. This is your chance to become a part of Schwab’s innovative team where creative problem-solving is celebrated. The position of a Client Banking Services Professional is open with a start date set for February 9, 2026.

Role Overview and Responsibilities

As a Client Banking Services Professional at Schwab, you will be the face of the client experience, delivering exceptional customer service to Charles Schwab Bank’s clients. On a daily basis, you will be handling 40-60 inbound calls, offering your expertise on a range of banking products and services. These include deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This phone-based role requires proficiency in using multiple computer applications and dual monitors.

Qualifications and Requirements

The successful candidate will possess a minimum of one year of work experience, which can include internships, volunteer roles, or other positions in an office environment. The ability to multitask and demonstrate proficiency in using multiple computing applications simultaneously is essential. Candidates should be prepared to work a set shift, which may include evening or weekend hours.

Furthermore, the successful candidate must have the ability to work in the office for 75% – 100% of the time, as required.

Preferred Qualifications

Active listening skills are crucial for this role, along with the ability to engage in open-ended dialogue to gain a comprehensive understanding of the client’s financial needs. A dedication to resolving complex client inquiries through technology and by working closely with business partners within Schwab is also desired.

Additionally, the ability to establish rapport with clients over the phone to create long-term relationships with Schwab, a high attention to detail to adhere to extensive bank policies, procedures, and guidelines, and a desire to be part of a supportive and collaborative team are all preferred qualifications.

Benefits and Opportunities

At Schwab, you’ll be empowered to shape your future. The company champions your growth through meaningful work, continuous learning, and a culture of trust and collaboration. This approach balances Schwab’s ongoing commitment to workplace flexibility, serving clients, and the strong belief in the value of being together in person on a regular basis.

Schwab offers a competitive benefits package that takes care of the whole you – today and in the future. The package includes a 401(k) with company match, an Employee stock purchase plan, paid time for vacation, volunteering, and a 28-day sabbatical after every 5 years of service for eligible positions. Paid parental leave and family building benefits, tuition reimbursement, and health, dental, and vision insurance are also part of the benefits package.

Join Schwab and be part of a team that values innovation, creativity, and personal development. More information about this position can be found Here.

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John Wick

ABJ, a Senior Writer at Luxurylaunches, brings over 10 years of automotive journalism expertise. He provides insightful coverage of the latest cars and motorcycles across American and European markets, while also highlighting luxury yachts, high-end watches, and gadgets. An authentic automobile aficionado, his commitment shines through in educating readers about the automotive world. When the keyboard rests, Sayan feeds his wanderlust, traversing the world on his motorcycle.
Picture of John Wick

John Wick

ABJ, a Senior Writer at Luxurylaunches, brings over 10 years of automotive journalism expertise. He provides insightful coverage of the latest cars and motorcycles across American and European markets, while also highlighting luxury yachts, high-end watches, and gadgets. An authentic automobile aficionado, his commitment shines through in educating readers about the automotive world. When the keyboard rests, Sayan feeds his wanderlust, traversing the world on his motorcycle.
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