The Role of a Senior Relationship Banker in Consumer and Business Banking
In the fast-paced world of finance, the role of a Senior Relationship Banker, particularly in consumer and business banking, is pivotal. This role is available at Santander, a global leader and innovator in the financial services industry, headquartered in Howell, NJ, United States of America. The organization is currently transforming from a high-impact brand into a technology-driven entity, focusing on customer-centricity, bold thinking, and innovation.
As a Senior Relationship Banker, you play a crucial role in managing and enhancing client relationships. The focus lies on attracting new clients and strengthening existing ones. The ultimate goal is to cultivate interest in various consumer and business banking products by maximizing cross-sales opportunities through effective customer profiling.
Responsibilities of a Senior Relationship Banker
The Senior Relationship Banker is responsible for directly managing and growing a client portfolio of high-value consumer and small business clients. This role involves delivering an exceptional customer experience through engagement of customers in the branch, over the phone, and through collaboration with business partners.
Some of the key responsibilities include independently managing a portfolio comprised of high-value consumer clients and small business customers, proactively deepening relationships with new and existing customers, and being an expert on Santander products and services. The role also involves assessing customer needs, recommending and delivering needs-based solutions, and collaborating with team members and partners to achieve branch goals and drive overall performance.
Qualifications and Skills Required
To perform this job successfully, an individual must have a high school diploma, GED, or equivalent education. A Bachelor’s Degree in a related field or equivalent demonstrated through work experience, training, military service, or education is preferred. Additionally, a minimum of 5 years’ experience selling products and/or services in an incentive-based environment and 2 years in Financial Services with direct experience acquiring new client relationships and developing existing client relationships is required. Candidates should also have strong financial acumen, a proven track record in sales and cross-selling products and services, excellent communication skills, and proficiency in using digital tools and technology.
Working Conditions and Rewards
The working conditions for this role involve frequent minimal physical effort such as sitting, standing, and walking. Depending on the location, occasional moving and lifting light equipment and/or furniture may be required. The base pay range for this position is from $54,375.00 USD to $90,000.00 USD, reflecting the annualized salary range. Santander also values and recognizes the contributions of its employees by offering a fair and competitive rewards package designed to support them and their families, now and into the future.
Equal Opportunity Statement
Santander values and respects diversity in its workforce, and actively encourages everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
If you are interested in exploring this rewarding career opportunity, please apply Here. Santander is committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact Santander at TAOps@santander.us to discuss your needs.
