Exploring the Role of a Senior Relationship Banker: Spotlight on Santander, North Andover, MA
Santander, a global leader in the financial services industry, is making waves as it transitions from a high-impact brand into a technology-driven organization. This transformation is not just about a strategic shift but also offers driven professionals an opportunity to grow, learn, and make a real difference. The bank is currently seeking talented individuals for the role of Consumer and Business Banking Senior Relationship Banker at its branch on Chickering Road, North Andover, MA.
What It Means to Be a Senior Relationship Banker at Santander
As a Senior Relationship Banker, you play a crucial role in managing and enhancing client relationships. Your primary responsibility is to attract and retain new clients while strengthening existing ones. You will directly manage and grow a client portfolio of high-value consumer and small business clients. The ultimate goal is to cultivate interest in various consumer and business banking products by maximizing cross-sales opportunities through effective customer profiling. You’re expected to provide comprehensive support to clients, ensuring their needs are met and issues are resolved efficiently.
Key Responsibilities
Some of the key responsibilities of a Senior Relationship Banker at Santander include independently managing a portfolio of high-value consumer clients and small business customers, deepening relationships with new and existing customers, being an expert on Santander products and services, recommending needs-based solutions, collaborating with team members to achieve branch goals, and ensuring an elevated customer experience. You will also be expected to communicate effectively with customers and ensure compliance with all regulatory requirements.
Skills and Qualifications Needed
For this position, Santander has outlined a set of qualifications and skills that the ideal candidate should possess. These include a high school diploma, GED, or equivalent education in Business Management or Finance, and a Bachelor’s Degree in a related field is preferred. Relevant experience in financial services, particularly in acquiring new client relationships and developing existing ones, is also required. Key skills for this role include a strong financial acumen, proven track record in sales and cross-selling, excellent communication skills, and a customer-centric approach. Proficiency in using digital tools and technology to enhance customer engagement is also essential.
Additional Considerations
While no specific certifications are listed for this job, having an established work history or equivalent demonstrated through a combination of work experience, training, military service, or education is beneficial. Experience in Microsoft Office products is also a plus.
Compensation and Benefits
The base pay range for this position is between $54,375.00 USD and $90,000.00 USD, varying based on skills, experience, training, licensure, and certifications, and location. Santander also offers a comprehensive rewards package that extends beyond just a paycheck, designed to support your well-being and your family.
Santander’s Commitment to Diversity and Inclusion
Santander is an equal opportunity employer that values and respects differences in its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Take the Next Step in Your Career
If this role aligns with your career aspirations and you are excited about making a difference in the financial services industry, Santander is eager to hear from you!
For more information and application details, click Here.




