Le Crédit Mutuel de Bretagne, a leading mutual bank in France, is seeking experienced customer account managers for its branches in the Carhaix region. If you are a dedicated and friendly professional who thrives on challenges, then this could be the opportunity for you!
Your Role as a Customer Account Manager
Your primary responsibility will be to welcome and serve both existing and prospective customers. You will need to identify and analyze their needs to assist them in important life milestones such as first job, purchasing a vehicle, childbirth, real estate projects, and retirement planning.
You will be managing a commercial portfolio of approximately 800 households, both private and professional. Your approach will be comprehensive and proactive to ensure the best possible service.
Furthermore, you will guide your clients towards digital autonomy, assess the risk of the customer relationship in compliance with regulatory framework, and actively participate in the life of the agency.
What Qualifies You for the Role?
Applicants need to have a minimum of a Bac +2 degree and at least three years of successful experience working with individual clients in a banking agency. Your excellent communication skills, both face-to-face and over the phone, will be key to building strong relationships with your clients.
If you enjoy commercial challenges and are attracted to a variety of tasks, then we encourage you to join us!
Training and Integration
Upon your arrival, you will receive a 13-day initial training through our FIER program (Formation, Integration, Engagement, Success) which covers essential areas: knowledge of the company and its values, and the four main commercial axes in the agency: savings, credits, insurance, and banking services. This program is designed to equip you with all the necessary tools to manage your client portfolio effectively immediately after your arrival.
Why Join Le Crédit Mutuel de Bretagne?
We offer an attractive annual gross fixed salary starting from €31,000, a variable part linked to overall performance, a bonus of profit-sharing and participation, 35 hours per week over 4.5 days, 7 weeks of paid vacation, the possibility of teleworking, restaurant vouchers, universal employment service checks, preferential rates on banking products and services, and benefits in terms of soft mobility such as 75% coverage of your public transport subscriptions.
How to Apply?
Our recruitment process is straightforward and involves two steps:
Firstly, a recruitment officer will contact you to arrange a telephone interview to discuss your professional project and you will also be given recruitment tests.
Secondly, you will be invited for an interview with a recruitment officer and a manager at our premises.
If you’re excited about this opportunity, don’t hesitate to apply. We look forward to welcoming you to the team. For more information and to apply, click Here.
