A Comprehensive Look at the Role of Business Director in Retail Bank Product Strategy at Capital One
Capital One, a renowned financial institution, is consistently known for its innovation and strategic growth in the retail banking sector. The company is currently seeking a highly analytical and strategic professional to fulfill the role of Business Director, Retail Bank Product Strategy. This unique role is designed to drive the company’s vision, boost its digital footprint, and lead in strategic initiatives that result in high-impact roadmaps.
As a Business Director at Capital One, one will be expected to use their strategic and analytical skills to tackle major company challenges. This role involves collaborating with world-class professionals to develop and test strategies that will ultimately impact the company’s bottom line. The company promotes a collaborative environment that values an individual’s insight, encourages them to take on new responsibilities, promotes continuous learning, and rewards innovation.
Strategic Leadership and Growth Strategy
As part of their general responsibilities, the Business Director will be expected to refine the multi-year north star visions and strategies for Retail Bank’s most critical domains such as Core Modernization, AI strategy, and next-gen Payments. This ensures that foundational technical investments are seamlessly mapped to long-term enterprise growth and customer value. Furthermore, they will lead high-velocity strategy sprints to identify net-new growth vectors to rapidly scale the retail banking footprint.
They will also develop business strategies that drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands. As part of their role, they will build rigorous economic models and valuation analysis to quantify product bets, ensuring that every initiative drives clear ROI and customer lifetime value.
Product Strategy and Cross-Functional Orchestration
As a Business Director, one will serve as the “connective tissue” between Product, Tech, Business, and Design. This involves translating complex business intent and technical constraints into clear and tangible strategic roadmaps. They will also lead “0-to-1” strategy sprints and lean experiments to validate customer needs and strategic growth opportunities in the banking ecosystem.
In terms of people leadership, the Business Director will be expected to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
The Ideal Candidate
The ideal candidate for this role will have an intuitive understanding of what makes a digital product “sticky” and a passion for simplifying complex financial lives. They should be able to jump from a high-level 30,000-foot strategy to a 5-foot deep dive into data or tech constraints without losing momentum. It’s also crucial for them to be comfortable taking a vague problem statement and turning it into a strategic product vision.
Qualifications
Basic qualifications for this role include a Bachelor’s Degree in any quantitative field such as Business, Math, Economics, Finance, Statistics, Science, or Engineering, and at least 7 years of experience in analysis. Preferred qualifications include a Master’s Degree, 2+ years of experience in financial services, 1+ year of experience in consulting, and 3+ years of experience in people management.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. They also consider sponsoring a new qualified applicant for employment authorization for this position.
For more information on this role, visit here.
Capital One: An Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws and promotes a drug-free workplace. They consider employment of qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you require an accommodation for the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
