Introduction to Business Banking Relationship Manager II
At Fifth Third Bank, we strive to make banking a Fifth Third better®. We believe in the power of connecting great people with great opportunities which is why we offer diverse career paths in the banking industry. One such opportunity at our bank is the role of a Business Banking Relationship Manager II. This position is responsible for business development, relationship management, and client experience for companies with annual gross sales of at least $2MM and generally less than $10MM.
Role and Responsibilities
As a Business Banking Relationship Manager II, your role is to assist business owners in achieving their financial goals by providing intelligent financial solutions for both personal and business needs. You will serve as a trusted advisor for these businesses, collaborating with a team of product partners utilizing the One Bank Sales Cycle to understand the clients’/prospects holistic business needs. This collaboration will help develop revenue growth by identifying needs and providing needs-based solutions and services to the client.
Furthermore, the role involves prospecting for new clients by utilizing referral sources, existing clients, financial centers, and centers of influence. The manager will be responsible for attending community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks, referral sources, and to continually deepen knowledge of trends, practices, services, and the competitive landscape.
Additional duties include cross-selling all applicable Fifth Third products and services to an existing portfolio of business customers and their owners/senior management with the ultimate goal of being clients’ lead or primary bank. The Manager II will also be responsible for planning and conducting relationship strategy and relationship review meetings with product partners, coordinating all client-facing activities, and effectively utilizing the Bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management.
Skills and Abilities Required
The position requires a Bachelor’s degree or equivalent work experience. A minimum of 3 years sales experience and managing business banking or commercial relationships is preferred. Formalized credit training or equivalent credit risk experience is required, and underwriting experience is preferred. Other desired skills include strong business acumen, thorough knowledge of Commercial & Treasury Management services, ability to assess client needs, effective problem-solving skills, and strong verbal and written communication skills.
Proficiency in all Microsoft Office software is a must and familiarity with prospecting and CRM sales tools is preferred. The role requires regional/local travel and the candidate must be able to work in a normal office environment with little exposure to dust, noise, and temperature fluctuations.
Working at Fifth Third Bank
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education, and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business, and/or individual performance.
We are proudly an inclusive organization and promote equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.
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