Unveiling the Role of Business Banking Relationship Manager I (HYBRID)
As the business landscape evolves, the need for specialized financial management services becomes more apparent. One such specialized role is that of a Business Banking Relationship Manager I (HYBRID). This unique position, which operates in Richmond, Henrico, Hanover, Chesterfield, and Harrisonburg, is primarily centered on generating new business and profiling clients and prospects to develop loan, deposit, and treasury services opportunities. With a focus on businesses and business owners generating up to $10,000,000 in revenue, the role also involves cross-selling referrals to various groups within the bank.
Key Responsibilities of the Business Banking Relationship Manager I (HYBRID)
In this role, the manager is responsible for generating new business to meet the Business Banking line of business goals. These goals are set by the Head of Business Banking and align with the company’s growth and profit objectives.
By actively assessing the needs of potential prospects and clients, the manager provides tailored financial solutions. This involves enforcing the bank’s Business Banking and Corporate loan policies, and ensuring that loans are properly approved within the defined authorities.
The manager is also tasked with servicing all banking needs, such as loans, deposits, investments, and wealth management services. This is achieved by making calls on high potential prospects and business banking customers. As part of their role, the manager also promotes and cross-sells other bank products and services to meet customer requirements as customer profiles are reviewed.
Managing and Monitoring the Loan Portfolio
The role extends beyond generating new business. The Business Banking Relationship Manager I (HYBRID) also manages and monitors the loan portfolio, handling all exceptions and past dues in accordance with the loan policy. This proactive management helps avoid matured loan facilities.
Ensuring Customer Satisfaction
Customer satisfaction is a key priority. The manager works to maintain a high level of customer satisfaction by providing ongoing relationship servicing. This includes resolving service issues of clients and closely working with Relationship specialists and Business Banking Leaders to achieve sales and service targets.
Community Involvement and Internal Coordination
The manager also plays a vital role in directing public relations activities and coordinating contacts within the community. This involves activity in local Community Reinvestment Act organizations. In addition, the manager coordinates business activities with the bank’s branch network to set business product sales and service objectives. They develop and maintain constructive relations with all company departments.
Qualifications and Skills Required
The Business Banking Relationship Manager I (HYBRID) position requires a blend of education and experience. A bachelor’s degree or relevant work experience, formal credit analysis training, and one to five years of business banking and/or lending experience are required. Up to five years of comprehensive sales experience is also desired.
Key skills include a proven track record of high performance and success in a sales/service driven banking or financial services environment, effective leadership, excellent interpersonal and public relations skills, excellent organizational and verbal/written communication and sales presentation skills, proven ability to solve problems and make sound business decisions, and some training and development experience.
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. The position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
Atlantic Union Bank, the organization offering this position, is proud to be an Equal Employment Opportunity employer. They maintain a drug-free workplace and are required to notify all applicants of their rights pursuant to federal employment laws.
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