Introduction to the Role of Branch Banking Client Consultant II-Float PT in West Babylon, NY
The banking industry is ever-evolving, with new roles being created to meet the diverse needs of different clients. One such role is the Branch Banking Client Consultant II-Float PT, based in West Babylon, NY. This position is ideal for professionals who thrive on providing top-notch financial services, while also being flexible in their work environment.
What Does a Branch Banking Client Consultant II-Float PT Do?
A Branch Banking-Client Consultant II- Float PT, as the name suggests, is a financial professional who travels between assigned branches. Their primary responsibility is to provide customers with high quality, prompt, and professional financial services. This role is a vital component of the bank’s commitment to providing a best in class experience for its clients.
The role involves resolving customer concerns, providing detailed information about various products, and ensuring that the financial needs of clients are met. Additionally, the Branch Banking Client Consultant II-Float PT also works on client management and retention. They introduce clients to key bank partners, such as Mortgage and Business Banking, to ensure that clients have access to experts who can help them achieve their financial goals.
Expectations and Pay Range
This position involves greater lending and basic investment interactions and participating in more complex banking conversations with clients. The pay range for this job is between $19.13 – $28.69.
Job Responsibilities
Sales Performance
The Branch Banking Client Consultant II-Float PT supports team efforts to achieve growth targets in financial performance. They actively seek and deliver client introductions to the right team member(s) to execute successful sales initiatives.
Client Experience
This role is responsible for providing a positive client experience by assisting with account questions, problems, and complaints. They are expected to resolve these issues in a timely and effective manner through research and communication.
Risk Management
The Branch Banking Client Consultant II-Float PT also plays a crucial role in risk management. They are expected to execute all sales, service, and banking transactions accurately and compliantly, striving for no controllable losses.
Job Requirements
This position requires a High School or equivalent qualification, and 4 – 5 years of customer service and sales experience, preferably within the financial services industry. Other requirements include the ability to train and mentor others, knowledge of products and platforms procedures, and experience with digital products and self-service technologies. Depending on the role, National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z may be required.
Equal Opportunity Employer
Flagstar is an Equal Opportunity Employer. They provide teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
For more detailed information about the role of Branch Banking Client Consultant II-Float PT in West Babylon, NY, you can check out the original job posting Here.
