Role Overview: Branch Banking Assistant Leader in Clarkston, MI
As financial institutions broaden their reach and deepen their impact in local communities, the role of a Branch Banking Assistant Leader becomes increasingly critical. This leadership position offers a unique opportunity to drive the growth, operational integrity, and client experience of a branch, consequently enhancing its reputation in the community. The position is based in Clarkston, MI, a vibrant community known for its strong economic activities.
Key Responsibilities of the Branch Banking Assistant Leader
The core responsibilities of a Branch Banking Assistant Leader span across various facets of branch operations, with a key focus on business performance, sales leadership and coaching, client experience, and risk management.
Driving Business Performance
The Branch Banking Assistant Leader plays a pivotal role in growing the primary client relationships which leads to the growth of the branch’s financial performance including deposits, loans, and non-interest income. The leader is also responsible for initiating and driving successful sales initiatives by ensuring that clients are introduced to the right team members.
Sales Leadership and Coaching
The role extends to providing support in the coaching, development, and mentorship of team members. The Branch Banking Assistant Leader supports the execution of partner-produced sales and marketing initiatives and reinforces training to branch teams. The leader also assists the Branch Banking Leader with talent management functions including employment, performance evaluations, staff development, disciplinary actions, and succession planning.
Enhancing Client Experience
A key aspect of the role involves delivering exceptional client engagement and education using available tools and systems. The leader fosters a culture focused on providing an exceptional client experience in line with the branch’s mission and purpose.
Risk Management
The Branch Banking Assistant Leader is instrumental in identifying and mitigating various risks including reputational, regulatory, employee and client risks. The leader ensures team members understand and adhere to all applicable bank policies and regulations, thereby meeting operational excellence standards.
Additional responsibilities include the execution of special projects, adherence to regulatory and compliance policies and standards, and completion of required compliance trainings.
Job Qualifications
The minimum qualifications for the position include a high school diploma or equivalent, and at least two years of branch sales experience. Moreover, the role may require registration with the National Mortgage Licensing System under the terms of the S.A.F.E. Act of 2008 and Regulation. Experience with a variety of banking products and banking risk management is also required.
Preferred Qualifications
Though not compulsory, an undergraduate degree or equivalent experience is preferred. Ideal candidates have four or more years of branch banking and/or financial institution sales experience, and have previously held a leadership role.
Flagstar, an Equal Opportunity Employer, offers a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
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