Why Choose Bank OZK: Over a Century of Industry Leadership
With a history dating back more than 120 years, Bank OZK is more than just a financial institution. Recognized nationally as an industry leader, we pride ourselves on combining exceptional service with innovative technologies to deliver smart financial solutions to our clients across the country. Our commitment to investing in small businesses and local communities fuels economies and changes skylines, from small towns to the largest cities in America.
At Bank OZK, we believe in the power of fostering careers, not just filling roles. We place a strong emphasis on equipping our dedicated team members with the resources they need to support their physical, mental, and financial wellbeing. Our comprehensive benefits package includes generous PTO, 401(k) matching, health, dental, vision, and even pet insurance, along with special perks and discounts.
A Career with Purpose and Scope
Our team members are tasked with providing sales leadership and coaching, utilizing their knowledge of banking products and services to build professional relationships with customers and prospects. This involves engaging in meaningful conversations about their financial needs and goals, promoting a positive team environment, and delivering exceptional customer service at all times.
Essential Functions of the Job
Our team members are expected to cultivate professional relationships with customers, utilizing assessment tools and engaging in meaningful conversations to uncover their needs and make appropriate recommendations. They also open and service deposit accounts, including complex business accounts, originate a consumer loan portfolio, conduct outbound business development, and participate actively in community involvement activities.
Knowledge, Skills, and Abilities Required
The ideal candidate for Bank OZK should have knowledge of bank products and services, such as online banking, mobile banking applications, and banking cards. They should also have knowledge of bank policies and procedures, the ability to provide excellent customer service, demonstrate a helpful and friendly approach, and act as a trusted advisor. Excellent communication skills, both verbal and written, are essential, along with the ability to thrive in a continuously changing environment.
Basic Qualifications
At minimum, a high school diploma or equivalent is required, although a bachelor’s degree is preferred. At least one year of retail customer service and/or sales experience is required, with knowledge of business and consumer products. A proven ability to achieve sales goals and financial targets is preferred, as is experience in a leadership and/or coaching role. The candidate must also have NMLS certification.
Job Expectations
As a part of the job, candidates are expected to operate customary equipment and technology used in a business environment, with or without accommodation. Please note that this description is not exhaustive and other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
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