Webster: A Meaningful Career in a People-Centric Bank
Webster’s history dates back to 1935, with a legacy built on the principle of putting people first. This thriving commercial bank has always focused on supporting individuals, families, businesses, and its own team in achieving their financial goals. The bank’s passion for serving its clients and uplifting its communities sets it apart as an institution that values integrity, collaboration, accountability, agility, respect, and excellence.
Webster is more than just a bank. It’s a place where you can elevate your career, take advantage of extensive development opportunities, and make a real impact through meaningful work.
Becoming a Banking Center Relationship Banker I at Webster
The role of a Banking Center Relationship Banker I at Webster is a critical one. It involves providing services for Banking Center customers and helping the team achieve sales, service, and operational goals in line with Webster’s Strategic Guidelines. From processing customer-related financial transactions to establishing trust and discovering the customer’s financial needs, this role encompasses a broad range of responsibilities.
A Banking Center Relationship Banker I at Webster is expected to collaborate closely with various business segments, effectively utilizing communication and active listening skills to foster strong partnerships.
What You Will Do as a Banking Center Relationship Banker I
- Respond to customers’ needs accurately and promptly, leveraging the resources and tools at your disposal.
- Evaluate clients’ needs and offer suitable financial products and services via needs-based conversations to build and deepen relationships.
- Perform routine teller transactions such as deposits, withdrawals, check cashing, loan payments, and other transactions.
- Support the bank’s segmentation strategy by implementing sales, retention, and other initiatives to achieve the Banking Center’s growth and profitability objectives.
- Achieve and exceed both individual and team goals in sales, service, and operations.
- Maintain compliance with Federal and State regulations as well as bank policies and procedures. Meet or exceed branch audits and operations evaluation requirements.
Skills and Abilities Required
- Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours. Travel may be required to alternate Banking Centers.
- Must be a self-starter and highly motivated.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Strong customer service skills and the ability to foster teamwork, creating a positive working environment.
Education and Experience Qualifications
- A High School Diploma or General Education Degree (GED) is required. A Bachelor’s Degree in Arts/Sciences (BA/BS) or Associate’s Degree is preferred.
- 3-4 years of customer service and needs-based banking sales experience is preferred.
The estimated salary range for this position is $18.50 per hour USD to $23.00 per hour USD. Actual salary may vary based on various job-related factors. In addition, this position is eligible for incentive compensation.
Webster’s Commitment to Diversity and Inclusion
Webster Financial Corporation and its subsidiaries (“Webster”) are staunch advocates of an inclusive work environment. They are equal opportunity employers and do not discriminate based on race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
For more information about a career at Webster, click here.
