Discover a Meaningful Career at Webster Financial Corporation
Founded in 1935, Webster Financial Corporation has been dedicated to putting people first. Whether it’s individuals, families, businesses, or colleagues, Webster is committed to helping them achieve their financial goals. As a leading commercial bank, Webster is passionate about serving its clients and supporting communities. The core values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set Webster apart as both a bank and an employer.
At Webster, you can expand your career potential, benefit from robust development opportunities, and enjoy meaningful work. The Relationship Banker II role at Webster provides essential services for Banking Center customers, assisting the team in achieving sales, service, and operation goals based on Webster’s Strategic Guidelines.
What You Will Do
- Respond to customers’ needs accurately and timely, utilizing available resources and tools.
- Evaluate clients’ needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
- Perform routine teller transactions such as deposits, withdrawals, check cashing, loan payments, and other transactions as needed.
- Support segmentation strategy by implementing sales, retention, and other bank initiatives to drive Banking Center growth and profitability objectives.
- Achieve/exceed both individual and team goals in sales, service, and operations.
- Maintain compliance with Federal and State regulations, as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
- Assist with the supervision of banking center colleagues, offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.
Skills and Abilities
- Demonstrated success in leading, coaching, and motivating.
- Working knowledge of all products and services.
- Stay current with all systems used for branch transaction processing.
- Demonstrate strong customer service skills and the ability to support teamwork, creating a positive working environment.
- Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays, and extended hours. Travel may be required to alternate Banking Centers.
Education Qualifications
- High School Diploma or General Education Degree (GED) required.
- Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent preferred.
Experience Qualifications
- 3-4 years of customer sales/service experience with 1-2 years of supervisory experience. Needs-based banking sales experience preferred.
Webster Financial Corporation and its subsidiaries are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
Come join the Webster team where you can make a difference, grow your career, and contribute to a supportive work environment. If you’re interested in the Relationship Banker II role at Webster Financial Corporation, you can find more information here.
