Discover a Rewarding Career in Personal & Commercial Banking in West Roxbury, Massachusetts
For those seeking a fulfilling job in the banking sector, a remarkable opportunity awaits in West Roxbury, Massachusetts, United States of America. TD, a leading global financial institution, is seeking a dedicated and customer-oriented Banking Associate. A role that not only offers competitive compensation but also provides a platform for skill development and growth opportunities.
TD’s Fair and Equitable Compensation Opportunities
At TD, employees are valued, and their commitment to providing fair and equitable compensation opportunities to all colleagues is a testament to this. The base pay for the Banking Associate position ranges from $23.75 to $31.00 USD per hour, based on a 40-hours work week. However, the actual offered pay may vary based on the candidate’s skills, experience, job-related knowledge, and the specific needs of the business and organizational context. TD encourages open dialogue and questions related to compensation during the recruitment process.
Role and Responsibilities of a Banking Associate at TD
The Banking Associate is a key player in delivering TD’s brand promise at a store location. The role involves accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
Tasks range from processing customer transactions, opening new accounts, educating customers on banking products and services, to providing consultative support and proactive insights and recommendations. The associate is expected to build trust with customers, deepen relationships, and ensure a positive banking experience.
Required Skills and Experience
TD seeks candidates with a high school diploma or GED and at least one year of experience working with customers. This experience can be demonstrated through any of the following: volunteering, education, or military experience. The prospective candidate should possess excellent communication skills, effective problem-solving abilities, and a demonstrated ability to schedule and prioritize work. Proficiency in Microsoft Office is beneficial, and a Notary License is preferred.
Customer, Shareholder, and Employee Accountabilities
A Banking Associate at TD is expected to consistently deliver legendary customer service, nurture customer relationships, manage client meetings effectively, and support the bank’s customer service strategy. The associate also has a responsibility to the shareholders, ensuring compliance with company guidelines and regulations during operational activities.
The associate will also contribute to a positive work environment as a team player, actively seeking opportunities for improvement and continuously developing their skills.
Physical Requirements and Additional Information
The role involves a mix of sedentary work and multiple tasks, operating standard office equipment, and occasional domestic travel. The associate may need to perform physical activities such as lifting or carrying items under 25 lbs., squatting, bending, and climbing occasionally.
TD is an equal opportunity employer, providing accommodations to applicants with disabilities. If you require such accommodation, you can contact TD’s US Workplace Accommodations Program.
TD is committed to fostering an inclusive culture that values diversity and creates an extraordinary employee experience. Whether you are an experienced banking professional or just starting your career in financial services, TD provides the support and opportunities you need to realize your potential.
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