TD Bank: Banking Associate Role in Valley Forge, Pennsylvania
TD Bank, one of the world’s leading global financial institutions and the fifth largest bank in North America by branches, is hiring a Banking Associate based in Devon, Pennsylvania, USA. This role promises to provide a fair and equitable compensation range from $22 to $27.75 per hour for a standard 40-hour work week, depending on the candidate’s skills, experience, job-related knowledge, and other specific business and organizational needs.
Role and Responsibilities
The Banking Associate role at TD is an integral part of the Personal & Commercial Banking sector. The primary responsibility of the professional in this position is to accurately complete everyday banking transactions, provide advice, and offer educational support on services, products, and tools to help customers achieve their financial goals. The individual will also be responsible for understanding customer financial needs and promoting relevant products and services, as well as referring them to the appropriate team member or internal Bank partner.
This role involves a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, educating customers on all banking products and services, and providing end-to-end advice to customers. The Banking Associate will also be responsible for utilizing TD’s systems and tools to engage with customers and deepen relationships. The role will also require the associate to accurately complete everyday banking transactions either on the teller line or on the platform.
Education & Experience
The ideal candidate should possess a high school diploma or GED, with at least a year of experience working with customers in any capacity. A background in volunteering, education, military experience, or customer service is preferred. Teller experience is also a significant advantage. Additionally, the candidate should have excellent communication and problem-solving skills, the ability to work independently, and proficiency in Microsoft Office. A Notary License is preferred but not required.
Accountabilities
The Banking Associate should consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They should also establish and nurture customer relationships by actively listening to customer needs and engaging in additional conversations to identify any additional needs and offer a solution or partner referral. Furthermore, they should understand and support the Bank’s customer service strategy and consider the impact of decisions on the well-being of TD, its customers, and stakeholders.
Physical Requirements
The physical requirements for the role include frequent sitting, standing, walking, and performing multiple tasks. Occasionally, the role might require lifting or carrying items weighing up to 25 lbs. The role also requires a strong ability to concentrate for long periods, read, write, comprehend instructions, and perform arithmetic operations.
About TD Bank
TD Bank delivers legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues contribute their skills, talent, and creativity to the Bank, those they serve, and the economies they support. TD is deeply committed to being a leader in customer experience and is innovating to enhance the customer experience and build capabilities to shape the future of banking.
If you’re interested in building a career with TD Bank and want to know more about this position, you can find more details Here.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
