TD: Empowering Employees and Delivering Exceptional Customer Service in Seabrook, New Hampshire
TD, the fifth-largest bank in North America, is committed to creating a fulfilling work environment for its employees. With a work location in Seabrook, New Hampshire, the bank provides impressive opportunities for growth and skill development to its employees. The bank’s compensation policies are designed to ensure equitable opportunities for all colleagues, with base pay offered based on a candidate’s skills, experience, job-related knowledge, and the specific needs of the business and organization.
TD encourages open dialogues between candidates and recruiters, especially on compensation-related topics. As a potential employee, you can expect to receive comprehensive information about your role, pay details, and every other aspect of your employment journey. More details about the role can be accessed here.
Banking Associate at TD: A Key Player in Delivering TD’s Brand Promise
One of the impactful roles at TD is that of the Banking Associate. This position, within the Personal & Commercial Banking line of business, plays a key role in delivering TD’s brand promise to customers. The associate is responsible for completing everyday banking transactions accurately and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
The Banking Associate performs a wide range of tasks across multiple areas within the store location. These tasks include processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate also delivers end-to-end advice that customers expect, building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations.
Education & Experience Requirements
TD seeks candidates with a high school diploma or GED and at least one year of experience working with customers. This experience can be demonstrated through volunteering, education, or military experience. The ideal candidate should possess strong organization skills, excellent communication skills, demonstrated effective problem-solving skills, and proficiency in Microsoft Office. A Notary License is preferred but not mandatory.
Customer and Shareholder Accountabilities
As a TD Banking Associate, you will be expected to consistently provide legendary customer service while promoting, educating, and referring TD products to new and existing customers. You will also be responsible for managing wait times to meet with a banker by scheduling, rescheduling or canceling client meetings. Furthermore, you will be expected to understand and support the Bank’s customer service strategy and to consider the impact of decisions on the well-being of TD, its customers, and stakeholders.
On the shareholder front, you will be required to ensure compliance when completing operational activities in accordance with company guidelines and regulations. This includes accurately processing cash, deposit, withdrawal transactions, and other account servicing requests.
Employee/Team Accountabilities
As a team member at TD, you will be expected to contribute to a positive work environment by aligning with TD’s brand and culture. You will participate fully as a member of the team, seek diverse feedback to continuously develop and enhance your skills, and actively take ownership of your career and aspirations.
Physical Requirements & Additional Information
The role of the Banking Associate entails various physical requirements, including performing sedentary work, operating standard office equipment, responding quickly to sounds, and performing multiple tasks. Occasional domestic travel may be required, and the ability to move safely in confined spaces and perform basic mathematical operations is crucial.
TD Bank is an equal opportunity employer and is committed to providing accommodations to applicants with disabilities to complete the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
Start your journey with TD today and experience a fulfilling career in banking with immense growth opportunities. Find more details about this opportunity here.
