Unveiling the Role of a Banking Associate in Rochester, New Hampshire
If you’re passionate about banking, customer service, and helping individuals achieve their financial goals, a Banking Associate role in Rochester, New Hampshire, United States of America, may just be the perfect match for you. This full-time position, entailing 40 hours each week, offers competitive pay ranging from $22.00 to $27.75 USD.
The banking sector is a dynamic, fast-paced industry that offers not just a paycheck, but also an opportunity for skill development and career progression. As an employee of TD, you can expect equitable compensation opportunities and a work environment that fosters growth. The actual base pay offered varies depending on the candidate’s skills, experience, and job-related knowledge, as well as the specific business and organizational needs.
As a job seeker, you are encouraged to have an open dialogue with your recruiter regarding compensation for this role. This will provide you with a more accurate understanding of the specifics of the position. Here you can find more about the role.
Key Responsibilities of a Banking Associate
In the role of a Banking Associate, you will be an important part of delivering TD’s brand promise. Your primary responsibilities will include completing everyday banking transactions accurately, advising customers on services and products that suit their financial goals, and providing educational support on banking tools.
You will be expected to perform a broad range of tasks within the store location, including processing customer transactions, opening new accounts, and educating customers on banking products and services. You will build trust with customers, provide consultative support, and advocate with proactive insights and recommendations.
Additionally, this role requires you to utilize TD’s systems and tools to engage with customers, with the aim of deepening relationships and attracting and retaining the customer. Understanding customer financial needs is crucial in this role, as it allows you to identify opportunities to promote and educate on products, services, and refer the customers to the appropriate team member or internal bank partner.
Qualifications and Skills
A high school diploma or GED is a fundamental requirement for this role. Moreover, at least one year of experience working with customers in any capacity is preferred. This experience can be demonstrated through various avenues such as volunteering, education, or military experience.
Other essential skills include strong organizational abilities, excellent communication, effective problem-solving, the ability to schedule and prioritize work, sound judgment in decision making, and proficiency in Microsoft Office. A Notary License is preferred, but not required.
Customer and Team Accountabilities
As a Banking Associate, you will consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. You will establish and nurture customer relationships by displaying product knowledge, actively listening to customer needs, and engaging in additional conversations to uncover any additional needs and offer a solution or partner referral.
In addition, you will contribute to a positive work environment by aligning with TD’s model, brand, and culture. You will be expected to actively seek opportunities to improve delivery of work with high attention to quality standards, and embrace change positively. You will also have the opportunity to train and act as a mentor to newer colleagues.
Who We Are
TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the US, and around the world. Our commitment to being a leader in client experience is why we believe that all colleagues, no matter where they work, are client-facing.
Our Total Rewards package reflects our investment in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Conclusion
If you’re seeking a rewarding career in the banking sector, the Banking Associate role in Rochester, New Hampshire, United States of America, offers an excellent opportunity. With a commitment to fair compensation, employee development, and a diverse and inclusive work culture, TD provides a conducive environment to grow your expertise and make a significant impact.
