Introduction
At TD Bank, we believe in providing growth opportunities and skill development for all employees. We are committed to delivering fair and equitable compensation opportunities to all colleagues, and our policies have been designed to allow colleagues to progress through the salary range over time as they grow in their roles. This is particularly true for our Banking Associate position in Roslindale, Massachusetts, United States of America.Here
Job Description and Compensation Details
The Banking Associate is a key player in delivering TD’s brand promise at a store location. This role includes processing everyday banking transactions, providing advice and educational support on services, products, and tools to help customers achieve their financial goals. The base pay for this position ranges from $23.75 to $31.00 USD, depending on the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs.
What the Role Entails
The depth and scope of the Banking Associate role include a wide range of tasks across multiple areas within a store location. This includes opening new accounts, delivering end-to-end advice customers expect, understanding customer financial needs to promote and educate on products and services, and servicing customers with various banking transactions. The role also involves managing wait times, ensuring tasks are performed within established policy and procedures, and maintaining compliance with all internal/external audit and regulatory requirements.
Qualifications
Applicants must have at least a high school diploma or GED and one year of customer service experience. Other qualifications include strong organization skills, excellent communication skills, demonstrated effective problem-solving skills, proficiency in Microsoft Office, and the ability to work independently and within deadlines. Teller experience is preferred, and a Notary License is a bonus.
Physical Requirements
Physical requirements for the role include performing multiple tasks, operating standard office equipment, sitting, standing, walking, lifting/carrying under 25 lbs. and over 25 lbs., bending, kneeling, and reading, writing and comprehending instructions.
Who We Are
TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. We are deeply committed to being a leader in customer experience, innovating to enhance the customer experience, and building capabilities to shape the future of banking. We believe that all colleagues, no matter where they work, are customer-facing. Our vision is to Be the Better Bank and our purpose is to enrich the lives of our customers, communities, and colleagues.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals. It includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Conclusion
At TD Bank, we are committed to providing the support our colleagues need to thrive both at work and at home. Whether you’re interested in a specific career path or are looking to build certain skills, we have regular development, performance conversations, and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping customers and want to expand your experience, we encourage you to consider joining our team.
