TD Bank: Embarking on a Journey towards Exceptional Customer Experiences
TD Bank, one of the world’s leading financial institutions and the fifth largest bank in North America, is seeking a dedicated and customer-focused Banking Associate to join its team in Springfield, Massachusetts, United States of America. This banking professional will play a key role in delivering on TD’s Brand promise at a store location, ensuring a positive and enriching customer experience.
Job Details and Compensation
The Banking Associate position is a part-time role, requiring a commitment of 30 hours per week. The pay rate for this role ranges from $22.00 to $27.75 USD. TD Bank is committed to providing fair and equitable compensation opportunities to all its colleagues, with compensation packages designed to reflect the candidate’s skills, experience, job-related knowledge, and geographic location.
TD encourages open dialogue about compensation and prospective candidates are encouraged to discuss any compensation-related questions with their recruiter.
Role and Responsibilities
The Banking Associate will perform a wide range of tasks across multiple areas within a store location. This includes processing customer transactions, opening new accounts, and educating customers on all banking products and services. As part of TD’s approach to exceptional customer service, the Banking Associate will also provide end-to-end advice, including building trust with customers, providing consultative support, and making proactive insights and recommendations.
Qualifications and Skills
The ideal candidate for the Banking Associate position should possess a high school diploma or GED and at least 1-year experience working with customers. This experience can be demonstrated through any of the following: volunteering, education, or military experience. Other preferred skills include demonstrated customer service skills, strong organizational skills, excellent communication skills, demonstrated effective problem-solving skills, and proficiency in Microsoft Office. Notary License is preferred but not required.
Physical Requirements and Travel
The role involves a mix of sedentary work and physical activities, including standing, walking, lifting, and carrying. Occasional domestic travel may be required. However, international travel is not part of the job requirements.
TD Bank: A Commitment to Employee Growth and Development
TD Bank is deeply committed to the growth and development of its employees. Through regular leadership and development conversations, mentorship, and training programs, TD Bank provides the support its colleagues need to thrive both at work and at home. Whether you have years of banking experience or are just starting your career in financial services, TD Bank can help realize your potential.
TD Bank: An Equal Opportunity Employer
TD Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Accommodations are available for applicants with disabilities during the application process.
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