Work Location: Laurel, Maryland, United States of America
TD is a globally recognized financial institution, ranking as the fifth-largest bank in North America by branches/stores. It is committed to providing equitable and rewarding compensation opportunities to all colleagues. TD is currently seeking a professional Banking Associate for its store location in Laurel, Maryland, United States of America. This banking professional will play a significant role in delivering TD’s brand promise.
Payment Details and Working Hours
The Banking Associate position offers a competitive pay scale ranging from $22.00 to $27.75 USD per hour. The role is part-time, requiring a commitment of 20 hours per week. TD’s compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they advance in their roles. The actual base pay may vary based on the candidate’s skills, experience, job-related knowledge, geographic location, and the specific business and organizational needs.
Job Description and Scope
The Banking Associate is responsible for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. The role involves building trust with customers, providing consultative support, and promoting products and services that meet customer needs. The Associate is expected to utilize TD’s systems and tools to engage with Customers, acquire and deepen relationships, and advocate with proactive insights and recommendations.
Education and Experience
Applicants for the Banking Associate role are required to have at least a high school diploma or GED. Ideal candidates should have at least one year of experience working with customers and demonstrate strong customer service skills. Teller experience is preferred, and applicants should be prepared to complete Teller training and part 1 of platform training upon hire.
Customer and Shareholder Accountabilities
The Banking Associate plays a pivotal role in providing legendary customer service and nurturing customer relationships. They are expected to refer customers to Store colleagues and partners to support broader, more complex financial needs, as well as ensure compliance with all internal and external audit and regulatory requirements. In addition, they are responsible for accurately processing cash, deposit, and withdrawal transactions, adhering to company guidelines and regulations to minimize risk and protect the customer.
Employee/Team Accountabilities and Physical Requirements
The Banking Associate is an active participant in personal performance and development activities and collaborates with team members to contribute to the success of the team and organization. Physical requirements for the role include performing multiple tasks, operating standard office equipment, and moving safely in confined spaces. The role may require occasional domestic travel.
About TD
TD strives to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
Our Total Rewards Package
TD’s Total Rewards package reflects the investments they make in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Additional Information
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Accommodations for applicants with disabilities are available upon request.
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