Explore a Rewarding Career as a Banking Associate at TD in Lady Lake, Florida
TD, a leading global financial institution and the fifth largest bank in North America, is offering an exciting opportunity for a Banking Associate at its branch in Lady Lake, Florida. This role is designed for individuals committed to delivering exceptional customer service and helping clients meet their financial goals. A strong candidate for this position will have a deep understanding of banking services and products and will be adept at building and nurturing relationships with customers.
Role Overview and Compensation Details
The Banking Associate role is a part-time position, with a commitment of 20 hours per week. The pay scale ranges from $22.00 to $27.75 per hour, with the final offer being contingent on the candidate’s skills, experience, job-related knowledge, and geographic location. TD’s compensation policies are designed to reward colleagues equitably, with opportunities for growth and skill development.
Key Responsibilities
The Banking Associate performs a wide range of tasks, including processing customer transactions, opening new accounts, and providing educational support on banking products and services. This role also involves building trust with customers, providing consultative support, and advocating for customers with proactive insights and recommendations. A core part of this role is understanding customer financial needs and matching them with appropriate banking products and services.
Education & Experience
Applicants should possess at least a high school diploma or GED. A minimum of 1-year experience in customer service is preferred. The ability to work during operating hours, including evenings, weekends, and holidays, is essential. Candidates with teller experience have an added advantage. Proficiency in Microsoft Office is required, and a Notary License is preferred.
Customer and Shareholder Accountabilities
Banking Associates are expected to provide legendary customer service while promoting TD’s products to new and existing customers. They must also manage customer wait times efficiently and engage in lobby leadership. In terms of shareholder accountabilities, Banking Associates must ensure compliance with operational activities in accordance with company guidelines and regulations.
Employee/Team Accountabilities
As part of the TD team, the Banking Associate is expected to contribute to a positive work environment and collaborate with team members to ensure the success of the team and organization. They must also actively seek opportunities to improve their work delivery and take ownership of their career and aspirations.
Physical Requirements
The job involves both sedentary work and physical tasks. These include sitting, standing, walking, lifting/carrying items under 25 lbs., and occasionally travelling domestically. Concentration for long periods, reading, writing, comprehending instructions, and basic mathematical operations are also part of the role requirements.
About TD
TD operates over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience.
Our Total Rewards Package
TD’s Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. This includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
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