Discover a Rewarding Career as a Banking Associate in Orlando, Florida
The finance industry is vast, offering a plethora of roles for individuals with diverse skills and interests. One such opportunity is the Banking Associate position at TD, one of North America’s top five banks. This role, located in the thriving city of Orlando, Florida, offers the perfect blend of customer interaction and financial expertise.
Delivering Exceptional Customer Service at TD
As a Banking Associate at TD, you will be an essential part of the team, helping customers with their everyday banking needs. You will process transactions, open new accounts, and provide expert advice on the bank’s products and services. This role aims to build trust with customers, offering educational content and tools, consultative support, and proactive insights and recommendations. Your ability to engage with customers using TD’s systems and tools will help deepen relationships and ultimately retain customers.
Building Your Career in Financial Services
This role requires a high school diploma or GED, and a minimum of one year’s experience working with customers. This experience can come from various fields, including volunteering, education, or military service. The role also requires excellent communication and problem-solving skills, the ability to work independently, and proficiency in Microsoft Office. A Notary License is preferred.
Your Commitment to TD’s Customers
As a Banking Associate, you will consistently provide legendary customer service while promoting TD’s products to new and existing customers. You will establish and nurture customer relationships, actively listening to their needs, and engaging in additional conversations to identify any further requirements, offering solutions or partner referrals. Your role will also involve managing wait times for customers needing to meet with a Banker, by scheduling, rescheduling, or canceling client meetings. You will also represent the first point of contact for customer inquiries in the lobby, helping to manage walk-in traffic, and resolving customer issues or setting up appointments with the appropriate experts.
Ensuring Compliance and Risk Management
You will be accountable for ensuring compliance with all company guidelines and regulations, including the Bank Secrecy Act and Patriot Act, to minimize risk and protect customers. This includes accurately processing cash/deposit/withdrawal transactions and other account servicing requests, as well as applying customer authentication principles, compliance regulations, and due diligence to new account openings and transactions.
Being a Team Player at TD
Beyond your individual responsibilities, you will contribute to a positive work environment and the success of your team and TD as a whole. You will collaborate with team members, actively seek opportunities to improve the delivery of work, and participate in TD’s Shared Commitments. You may even get the opportunity to train and mentor newer colleagues.
A Fair and Equitable Compensation
TD is committed to providing fair and equitable compensation opportunities to all colleagues. For this Banking Associate role, the pay details range from $22.00 – $27.75 USD, based on a 20 hours work week. The actual base pay offered may vary based on the candidate’s skills and experience, job-related knowledge, and specific business and organizational needs.
Join TD, a Global Financial Institution
TD is one of the world’s leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. If you’re interested in a rewarding career in financial services, this Banking Associate role could be the perfect opportunity for you.
For more information about this role, visit the job posting here.
