TD Bank: A Leader in Personal and Commercial Banking
TD Bank, one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores, is committed to making every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues contribute their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, which is why all colleagues, no matter where they work, are considered client facing. Together, they reimagine what banking can be for their clients, colleagues and communities. (source)
The Role of a Banking Associate
TD Bank is currently seeking a Banking Associate for its Norwood, Massachusetts, United States of America location. The Banking Associate plays a key role in delivering TD’s brand promise at a store location. They are accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help TD’s clients achieve their financial goals. This role requires a high school diploma or GED and at least 1 year of experience working with customers in any capacity. The ideal candidate will have strong organizational skills, excellent communication skills, the ability to work independently and within deadlines, and proficiency in Microsoft Office. Teller experience and a Notary License are preferred, but not required. (source)
Responsibilities and Accountabilities
The Banking Associate has many responsibilities, including performing tasks across multiple areas within a Store location, such as processing customer transactions, opening new accounts, and educating customers on all banking products and services. They are also tasked with delivering end-to-end advice customers expect: building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations. In addition, they are required to accurately complete everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert. (source)
Physical Requirements and Working Hours
The physical requirements for the Banking Associate role include frequent sitting, standing, walking, and occasional lifting/carrying (under 25 lbs.). The role also requires the ability to concentrate for long periods of time, read, write and comprehend instructions, and perform basic mathematical operations. The working hours for this role are 40 hours per week, with shifts that may include evenings, weekends, and holidays as scheduled. (source)
Compensation and Benefits
TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues. The pay for this role ranges from $23.75 to $31.00 USD per hour. The actual pay offered may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. In addition to salary, TD Bank offers a comprehensive Total Rewards package that reflects the investments they make in their colleagues to help them and their families achieve their financial, physical and mental well-being goals. (source)
TD Bank’s Commitment to Inclusion and Equal Opportunity
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. TD Bank is committed to providing accommodations for applicants with disabilities to complete the application process. (source)
Final Thoughts
If you’re passionate about helping clients and building deep, lasting relationships, TD Bank offers diverse career paths where you can grow your expertise and make a meaningful impact. With regular development conversations, training programs, and a competitive benefits plan, TD Bank is committed to providing the support their colleagues need to thrive both at work and at home. (source)
