Job Opportunity: Banking Associate in Windham, Maine
TD Bank, one of North America’s leading financial institutions, is offering an exciting opportunity for a Banking Associate position based in Windham, Maine, United States of America. This role is integral in delivering TD’s brand promise at a store location and is an excellent opportunity for someone who is interested in advancing their career in the banking sector.
Compensation and Work Hours
The bank offers an attractive compensation package, with the pay range being between $22.00 and $27.75 USD per hour, based on a 40-hour work week. TD is committed to providing equal and fair compensation opportunities and growth for all its colleagues. The actual base pay offered may vary depending upon the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Job Description and Responsibilities
The Banking Associate plays a key role in delivering TD’s brand promise at a store location. The role involves processing customer transactions, opening new accounts, and educating customers on all banking products and services. The Banking Associate will also provide advice and educational support on services, products, and tools to help customers achieve their financial goals. The associate is also expected to utilize TD’s systems and tools to engage with customers, acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer.
Education and Experience
Candidates should have a high school diploma or GED and at least one year of experience working with customers. Demonstrated customer service skills and teller experience are preferred. Strong organization skills, excellent communication skills, demonstrated effective problem-solving skills, and proficiency in Microsoft Office are necessary for this role. A Notary License is also preferred.
Customer, Shareholder, and Employee Accountabilities
The Banking Associate is expected to consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They are also responsible for managing wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings and engaging in lobby leadership. Shareholder accountabilities include compliance with company guidelines and regulations, accurately processing cash/deposit/withdrawal transactions, and other account servicing requests. The associate is expected to contribute to a positive work environment by aligning to TD Model, Brand, and Culture by participating fully as a member of the team.
Physical Requirements
The job involves performing multiple tasks and operating standard office equipment continuously. It also involves occasional domestic travel, lifting/carrying items under and over 25 lbs., squatting, bending, kneeling, crawling, climbing, and reaching overhead and forward.
About TD Bank
TD is one of the world’s leading global financial institutions and is the fifth-largest bank in North America by branches/stores. It serves over 27 million households and businesses in Canada, the United States, and around the world. TD is deeply committed to being a leader in customer experience and is guided by its vision to Be the Better Bank and its purpose to enrich the lives of its customers, communities, and colleagues.
Training and Onboarding
TD provides training and onboarding sessions to ensure that new hires have everything they need to succeed in their new role. Regular career, development, and performance conversations with the manager are also offered, as well as access to an online learning platform and a variety of mentoring programs.
Accommodations for Applicants with Disabilities
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, you may email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
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