Banking Associate Position in North Windham, Maine
TD, one of the world’s top global financial institutions, is currently seeking a Banking Associate for their branch in Windham, Maine, in the United States of America. The position is full-time, with 40 hours per week, and the compensation ranges between $22.00 and $27.75 USD per hour. The actual base pay may vary depending on the candidate’s skills, experience, job-related knowledge, and geographic location. TD encourages prospective candidates to engage in an open dialogue with recruiters about compensation details for this role.
TD is a large enterprise with more than 95,000 colleagues worldwide, serving over 27 million households and businesses in Canada, the United States, and around the world. As a Banking Associate, you will be part of TD’s commitment to providing legendary customer experiences, with a focus on personal and commercial banking. This role involves completing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help customers achieve their financial goals.
Role Expectations and Responsibilities
The Banking Associate is expected to perform a wide range of tasks across multiple areas within the store location. This includes processing customer transactions, opening new accounts, and educating customers on all banking products and services. The role involves building trust with customers through educational content and tools, providing consultative support, and advocating with proactive insights and recommendations. It also requires the use of TD’s systems and tools to engage with customers to acquire and deepen relationships.
The Banking Associate is also responsible for accurately completing everyday banking transactions, either on the teller line or on the platform while uncovering customer financial needs. They must service the customer with opening and closing personal deposit accounts, everyday bank transactions, and managing issues with debit cards, credit cards, and online banking. The Associate will connect with customers, provide financial advice, and deepen relationships through lead management activities.
Education and Experience Requirements
The prospective candidate must have a high school diploma or GED and at least 1 year of experience working with customers. This experience could be through volunteering, education, or military experience. The candidate should demonstrate excellent customer service skills, have the ability to work during operating hours, including evenings, weekends, and holidays, and have strong organization skills to handle multiple tasks in a fast-paced environment. Teller experience is preferred, and the selected candidate will be required to complete Teller training and part 1 of platform training upon hire.
Commitment to Customer Service
TD is deeply committed to being a leader in customer experience. Therefore, the Banking Associate is expected to consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. This includes establishing and nurturing customer relationships, managing wait times for meetings with a Banker, and understanding and supporting the Bank’s customer service strategy.
Colleague Development at TD
TD is committed to supporting the development and career progression of its colleagues. Regular development conversations, training programs, and a competitive benefits plan are provided to help colleagues reach their full potential. TD provides a unique, inclusive culture that reflects its diversity agenda and creates an extraordinary employee experience. Colleagues are encouraged to actively seek opportunities to improve delivery of work with high attention to quality standards and to actively take ownership of their career and aspirations.
If you are interested in building a career with TD and meet the qualifications for this Banking Associate position in North Windham, Maine, we encourage you to apply. TD is an equal opportunity employer and accommodates applicants with disabilities. More details about this position can be found Here.
