Embark on a Rewarding Journey with TD Bank
Are you seeking an exciting career opportunity that allows you to utilize your skills and experience, while also offering substantial room for growth? TD Bank, one of the world’s leading global financial institutions, is looking for dedicated and skilled professionals to join its team as a Banking Associate in North Haven, Connecticut, United States of America. This opportunity promises a rewarding experience, coupled with an attractive compensation package ranging from $22.00 to $27.75 per hour. You can learn more about this role Here.
A Fair and Equitable Compensation Model
At TD Bank, they believe in offering fair and equitable compensation opportunities to all colleagues. The compensation policies and practices are designed to allow colleagues to progress through the salary range over time, with the base pay varying based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. Candidates are encouraged to have an open dialogue with their recruiter regarding compensation-related questions.
Play a Key Role in Delivering TD’s Brand Promise
The role of the Banking Associate is crucial in upholding TD’s brand promise at the store location. This role involves accurately completing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to assist customers in achieving their financial goals.
Depth & Scope of the Role
As a Banking Associate, you will be expected to perform a wide range of tasks spanning multiple areas within a store location. Responsibilities include processing customer transactions, opening new accounts, and educating customers on all banking products and services. The role requires a deep understanding of customer financial needs, enabling you to identify opportunities to promote and educate customers on products and services. It also involves lead management activities, such as creation and management of self-generated leads, customer outreach, and setting appointments.
What Do You Need to Bring to the Table?
A high school diploma or GED is required, along with at least 1 year of experience working with customers. This experience can be demonstrated through volunteering, education, or military experience. Teller experience is preferred, and candidates will be required to complete Teller training and part 1 of platform training upon hire. Strong organizational skills, excellent communication skills, effective problem-solving skills, and proficiency in Microsoft Office are some of the other prerequisites. A Notary License is preferred.
Customer, Shareholder, and Employee/Team Accountabilities
As a Banking Associate, you are expected to consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. Your role also involves ensuring compliance when completing operational activities in accordance with company guidelines and regulations. Moreover, you are expected to contribute to a positive work environment, actively participate in personal performance and development activities, and collaborate with team members to contribute to the success of the team and organization.
Physical Requirements and Working Conditions
The job involves frequent sitting, standing, and walking. Occasional lifting and carrying of items under and over 25 lbs is required. Other physical requirements include occasional squatting, bending, kneeling, crawling, and climbing. Domestic travel is possible, and you will be expected to perform multiple tasks and respond quickly to sounds. Proficiency in reading, writing, comprehending instructions, and performing mathematical operations is also required.
Who We Are
TD is the fifth largest bank in North America by branches/stores, delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.
Total Rewards Package
TD’s Total Rewards package reflects the investments made in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. This includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Additional Information
TD Bank is committed to providing support to its colleagues to thrive both at work and at home. This includes regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
