Job Opportunity: Banking Associate in New Haven, Connecticut
TD Bank, one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores, has an exciting job opportunity for the position of Banking Associate in New Haven, Connecticut, United States of America. The role requires 40 hours of work per week with a competitive pay scale ranging from $22.00 to $27.75 USD.
TD Bank is committed to providing equal compensation opportunities to all its colleagues. The base pay offered may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. Therefore, candidates are encouraged to have an open dialogue with their recruiter for more specific pay details for this role.
The Role of a Banking Associate at TD Bank
The Banking Associate plays a crucial role in delivering TD’s brand promise at a store location. This professional is accountable for accurately completing everyday banking transactions, providing advice, and educational support on services, products, and tools to help customers achieve their financial goals.
The role involves a wide range of tasks, such as processing customer transactions, opening new accounts, and educating customers on all banking products and services. The Banking Associate also delivers end-to-end advice customers expect, from building trust with educational content & tools to providing consultative support and advocating with proactive insights & recommendations.
The associate uses TD’s systems and tools to engage with customers, deepen relationships, and attract and retain customers. They understand customer financial needs and identify opportunities to promote and educate on products and services or refer them to the appropriate team member or internal Bank partner. This process ensures a positive customer experience.
Education and Experience Requirements
Applicants for this role should have a high school diploma or GED, and preferably at least one year of experience working with customers. This experience can be demonstrated through any of the following: volunteering, education, or military experience. Other desirable skills include strong organization skills to handle multiple tasks in a fast-paced environment, excellent communication skills, and demonstrated effective problem-solving skills.
The candidate should also be proficient in Microsoft Office and preferably have a Notary License. Teller experience is also preferred, and the candidate is required to complete Teller training and part 1 of platform training upon hire.
Physical Requirements and Work Environment
The role may require occasional domestic travel, and the candidate should be comfortable performing sedentary work, operating standard office equipment, and responding quickly to sounds. Frequent sitting, standing, walking, and performing multiple tasks are also part of the job. The candidate should also be capable of lifting/carrying items under 25 lbs. occasionally.
The above requirements and job description provide a general outline of the nature of work assigned to this role. They are not exhaustive and may vary based on the specific requirements of the role and the organization.
Who We Are
TD Bank is a global financial institution serving over 27 million households and businesses in Canada, the United States, and around the world. Guided by our vision to Be the Better Bank, we aim to enrich the lives of our customers, communities, and colleagues. We are dedicated to delivering legendary customer experiences and innovating to enhance the customer experience. We believe that all our colleagues, no matter where they work, are customer-facing. We are committed to supporting our colleagues’ career aspirations through regular leadership and development conversations, mentorship, and training programs. As we keep growing as an organization, so will you.
For more details about this job opportunity, visit Here.
