About the Organization
TD is one of the world’s leading global financial institutions and is the fifth-largest bank in North America by branches/stores. With a strong commitment to customer experience and exploration of innovative banking methods, TD serves over 27 million households and businesses in Canada, the United States, and around the world. TD is populated by more than 95,000 colleagues, who bring their diverse skills, talent, and creativity to the bank, those they serve, and the economies they support. The organization’s vision is to be ‘The Better Bank’, a mission fulfilled by enriching the lives of customers, communities, and colleagues. [source]
Job Opportunity – Banking Associate
TD is currently offering an exciting opportunity for a Banking Associate at its Neptune, New Jersey location. This role is key in delivering TD’s brand promise at a store location. The Banking Associate is responsible for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
Compensation and Benefits
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The pay for the Banking Associate role ranges from $22.00 – $27.75 USD per hour for 20 hours a week. The actual base pay may vary based on the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs. In addition to the base salary, the total rewards package includes health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Role Responsibilities and Expectations
The Banking Associate is expected to perform a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate is responsible for building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations. A key aspect of this role is to understand customer financial needs and identify opportunities to promote and educate on products and services, or refer them to the appropriate team member or internal Bank partner.
Qualifications and Skills
Applicants for the Banking Associate position should ideally possess a high school diploma or GED, and at least 1 year of experience working with customers in any capacity. Demonstrated customer service skills, teller experience, strong organizational skills, and proficiency in Microsoft Office are preferred. Additionally, the ability to work independently and within deadlines, demonstrate effective problem-solving skills, and possess sound judgment in decision making is crucial for this role.
Physical Requirements
The role requires the incumbent to perform multiple tasks and operate standard office equipment continuously. The associate may also need to move safely in confined spaces, lift or carry items weighing up to 25 lbs., and apply common sense to deal with problems involving standardized situations.
Conclusion
TD Bank is dedicated to being a leader in customer experience, and the Banking Associate role is integral to this mission. The organization is committed to supporting its colleagues to thrive both at work and at home, providing various opportunities for skill development and career progression. If you are interested in a career in financial services and are passionate about helping customers, this opportunity may be ideal for you. [source]
