TD Banking Associate Role in Montclair, New Jersey
TD, a global financial institution recognized as the fifth largest bank in North America, is offering a rewarding opportunity for an ambitious individual to join their team as a Banking Associate in Montclair, New Jersey. As a key player in delivering TD’s Brand promise at a store location, this role involves a broad range of responsibilities, from processing everyday banking transactions to providing expert advice to customers. With a competitive compensation ranging from $23.75 to $31.00 USD per hour, this role comes with attractive growth opportunities and skill development prospects.
Role Expectations and Responsibilities
The Banking Associate role at TD is a multifaceted position that involves a variety of tasks. This includes processing customer transactions, opening new accounts, and educating customers on a range of banking products and services. The role involves building trust with customers through educational content and tools, providing consultative support, and advocating with proactive insights and recommendations.
Furthermore, with a keen understanding of customer financial needs, the Banking Associate is responsible for identifying opportunities to promote and educate on products and services, and referring customers to the appropriate team member or internal bank partner. This role also includes servicing the customer, on both the teller line and platform as needed, with tasks such as opening/closing personal deposit accounts and resolving debit card/credit card issues.
Desired Qualifications and Skills
TD is looking for a candidate with a high school diploma or GED and at least one year of experience working with customers. This experience can be demonstrated through volunteering, education, or military service. Strong organizational skills, excellent communication, effective problem-solving abilities, and proficiency in Microsoft Office are also essential for this role. Teller experience is preferred, and a Notary License is a plus.
Physical Requirements and Schedule
The position involves frequent sedentary work, multitasking, and the operation of standard office equipment. The role also requires occasional domestic travel, lifting/carrying (under 25 lbs.), squatting, bending, kneeling, and crawling. The candidate must be available to work during operating hours, including evenings, weekends, and holidays as scheduled.
Commitment to Customer Service and Shareholder Accountability
TD is committed to providing legendary customer service and fostering deep, lasting customer relationships. The Banking Associate role is central to this commitment, as it involves consistently displaying product knowledge, actively listening to customer needs, and managing wait times to meet with a banker. The role also calls for a strong commitment to shareholder accountability, including ensuring compliance with company guidelines and regulations such as the Bank Secrecy Act and the Patriot Act.
Employee Development and Training
TD is committed to the success of its employees and offers regular career, development, and performance conversations with managers. Training and onboarding sessions are provided to ensure that all new hires have the tools and knowledge they need to succeed in their new role.
If you’re passionate about helping clients and building deep, lasting relationships, consider the opportunity to grow your expertise and make a meaningful impact at TD. For more information about this role, visit here.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
