Banking Associate Position at TD in Lewiston, Maine
TD bank, one of the world’s premier financial institutions, is dedicated to providing equitable compensation opportunities to all its colleagues. The institution prides itself on creating an environment where growth and skill development are fundamental aspects of the colleague experience. TD bank is currently seeking to fill the position of a Banking Associate at their Lewiston, Maine location. For more information about this role and how to apply, click Here.
Job Description and Responsibilities
The Banking Associate plays a critical role in delivering TD’s brand promise at the Lewiston store location. This role involves the accurate completion of everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. The position requires the successful candidate to execute a wide range of tasks within the store location including but not limited to processing customer transactions, opening new accounts, and educating customers on all banking products and services.
Qualifications and Experience
The ideal candidate should possess a high school diploma or GED and at least one year of experience working with customers in any capacity. This experience can be demonstrated through volunteering, education, or military experience. The candidate should also have strong organizational skills, excellent communication skills, and an ability to work independently and within deadlines. Teller experience and a Notary License are preferred but not mandatory.
Customer and Shareholder Accountabilities
The Banking Associate is responsible for consistently providing legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. The individual should also comprehend and adhere to compliance/risk and control programs, ensuring ongoing compliance with internal/external audit and regulatory requirements. From a shareholder’s perspective, the associate is expected to ensure compliance when completing operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and the Patriot Act.
Employee/Team Accountabilities
At TD, the Banking Associate is expected to contribute to a positive work environment and collaborate effectively with team members. The individual should actively seek opportunities to improve the delivery of work, enthusiastically embrace change, and model quality service at every customer interaction. The associate may also train and act as a mentor to newer colleagues, fostering an inclusive culture that reflects TD’s diversity agenda.
Physical Requirements
The job involves performing multiple tasks that may require standing and walking frequently, lifting/carrying items occasionally, and concentrating for long periods of time. The role also requires the ability to apply common sense to deal with problems involving standardized situations and to perform arithmetic operations regularly.
More About TD Bank
TD is the fifth largest bank in North America by branches/stores and caters to over 27 million households and businesses in Canada, the United States, and around the world. It is deeply committed to being a leader in client experience, which is why it believes that all colleagues, irrespective of their work location, are client-facing. TD strives to reimagine what banking can be for its clients, colleagues, and communities.
Total Rewards Package
TD’s Total Rewards package reflects the investments the bank makes in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. This includes a competitive benefits plan, savings and retirement programs, paid time off, banking benefits and discounts, and career development opportunities.
TD Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.
