Exploring a Career as a Banking Associate in Brooklyn, New York
TD Bank, one of the world’s leading global financial institutions, is offering an exciting opportunity for aspiring banking professionals in Brooklyn, New York. The position of Banking Associate is available for applicants who are passionate about delivering exceptional service and driving the financial success of customers.
Job Details and Compensation
As a Banking Associate, you will be required to work 20 hours per week, with the potential for varied shifts, including evenings, weekends, and holidays. The role offers a competitive hourly wage ranging from $23.75 to $31.00 USD. TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues, with the actual base pay offered influenced by the candidate’s skills, experience, job-related knowledge, and geographic location.
Role Responsibilities
The Banking Associate plays a pivotal role in delivering TD’s brand promise at the store location. The role encompasses a wide range of tasks, including customer transactions processing, new accounts opening, and providing advice on banking products and services. The objective is to help customers achieve their financial goals.
The Banking Associate is also responsible for connecting with customers, providing financial advice, and deepening relationships through the management of leads and referrals. This includes the creation and management of self-generated leads, managing received partner/retail to retail referral leads or campaign leads, customer outreach, and lead prioritization.
Education and Experience
Applicants for the Banking Associate role should have a high school diploma or GED. One year of experience working with customers in any capacity, demonstrated through volunteering, education, or military experience, is preferred. Additional requirements include excellent communication skills, strong organizational abilities, demonstrated problem-solving skills, and proficiency in Microsoft Office.
Customer and Shareholder Accountabilities
As a Banking Associate, you will be responsible for providing legendary customer service while promoting TD’s products to new and existing customers. You will also be accountable for managing wait times, engaging in lobby leadership, and representing the first point of contact for customer inquiries.
For shareholders, you’ll ensure compliance when completing operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and the Patriot Act. This is to minimize risk and protect the customer.
Employee/Team Accountabilities
As a TD colleague, you will contribute to a positive work environment by aligning with TD’s Model, Brand, and Culture. You will be an active participant in personal performance and development activities, collaborate with team members, and actively seek opportunities to improve delivery of work with high attention to quality standards.
Training and Onboarding
TD provides training and onboarding sessions to ensure you’ve got everything you need to succeed in your new role. This includes regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs.
Equal Opportunity Employer
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
If you are passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. For more information about the Banking Associate role, please click Here.
