Discover the Exciting Role of a Banking Associate in Orlando, Florida
Set in Orlando, Florida, the role of a Banking Associate offers an enticing opportunity for those looking to thrive in the field of Personal & Commercial Banking. With a 40-hour work week and an attractive pay scale of $22.00 – $27.75 USD, this opportunity is hard to pass up.
TD, the global financial institution offering this position, is committed to providing fair and equitable compensation opportunities to all colleagues. The company encourages candidates to have a transparent conversation about their compensation with the recruiters, as the base pay may vary depending on the candidate’s skills, experience, job-related knowledge, and location.
Responsibilities of a Banking Associate at TD
The Banking Associate plays a key role in delivering TD’s brand promise at the store location. The role involves processing customer transactions, opening new accounts, and educating customers on various banking products and services. The associate is also responsible for building trust with customers, providing consultative support, and advocating with proactive insights and recommendations.
Another crucial aspect of the role is utilizing TD’s systems and tools to interact with customers and deepen relationships. The Banking Associate helps customers understand their financial needs and educates them on relevant products and services. The associate also services the customer with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, and digital banking.
Qualifications and Experience Required
The qualifications for this role include a high school diploma or GED, and at least one year of experience working with customers. This experience can be demonstrated through volunteering, education, or military experience. Teller experience is preferred, and candidates are required to complete Teller training and part 1 of platform training upon hire.
Prospective candidates should possess excellent communication skills, effective problem-solving skills, and the ability to work independently and within deadlines. Proficiency in Microsoft Office is required, and a Notary License is preferred.
Customer and Employee Accountabilities
The Banking Associate is tasked with providing legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They are responsible for establishing and nurturing customer relationships, managing wait times, and engaging in lobby leadership.
Additionally, the Banking Associate plays a part in fostering a positive work environment by aligning to TD’s Model, Brand, and Culture. They actively seek opportunities to improve delivery of work and take ownership of their career and aspirations.
Physical Requirements of the Role
The role involves occasional domestic travel, frequent sedentary work, and continuous performance of multiple tasks. The associate is required to respond quickly to sounds and must be proficient in reading, writing, comprehending instructions, and basic arithmetic.
About TD
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. They strive to make every interaction, product, and experience remarkably human and refreshingly simple for their customers. TD is deeply committed to being a leader in client experience and reimagining what banking can be for their clients, colleagues, and communities.
With a competitive Total Rewards package, TD invests in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Additionally, they provide regular career, development, and performance conversations with managers, as well as access to an online learning platform and various mentoring programs to unlock future opportunities.
TD Bank is an equal opportunity employer and welcomes applications from candidates of diverse backgrounds. If you are an applicant with a disability and need accommodations to complete the application process, you can reach out to TD Bank’s US Workplace Accommodations Program.
For more information about this exciting opportunity, click here.
