Exciting Career Opportunities at TD: Banking Associate in Gainesville, Florida
TD, a globally recognized financial institution and the fifth-largest bank in North America, is offering an enriching career opportunity in Gainesville, Florida. The bank is currently seeking to hire a full-time Banking Associate, a role that plays a pivotal part in executing TD’s brand promise and delivering exceptional customer experiences.
Work Location and Compensation
Based in Gainesville, Florida, the successful candidate will be expected to work for 40 hours per week. TD offers a competitive salary range of $22.00 – $27.75 USD, with the actual base pay varying based on the candidate’s skills, experience, job-related knowledge, and other specific business and organizational needs.
TD is committed to offering fair and equitable compensation opportunities to all its colleagues, with policies designed to allow colleagues to progress in their roles over time. Potential candidates are encouraged to have open discussions with recruiters about compensation related to this role.
Job Description and Expectations
As a Banking Associate, you will be responsible for accurately completing everyday banking transactions, advising on services and products, and providing educational support to help customers achieve their financial goals. The role holds a depth and scope that will challenge you across multiple areas within the store location, from processing customer transactions to opening new accounts and educating customers on various banking products and services.
TD’s systems and tools will be at your disposal to engage with customers, deepen relationships, and attract and retain them. You’ll work towards understanding customer financial needs and identifying opportunities to promote and educate on products and services, or refer them to the appropriate team member or internal Bank partner, ensuring a positive customer experience at all times.
Education & Experience
A high school diploma or GED and at least 1 year of experience working with customers in any capacity are required for this role. Additional qualifications include Teller experience, excellent communication skills, strong organizational skills, proficiency in Microsoft Office, and a Notary License.
Customer Accountabilities
As an employee of TD, you will be expected to consistently provide legendary customer service while transacting, promoting, educating, and referring TD products to new and existing customers. You will also be required to manage wait times for clients to meet with a Banker, engage in lobby leadership, and understand and support the Bank’s customer service strategy.
Shareholder and Employee/Team Accountabilities
The Banking Associate role also involves specific accountabilities to shareholders and the team. These include ensuring compliance when completing operational activities, accurately processing cash/deposit/withdrawal transactions, and other account servicing requests. As a team member, you will contribute to a positive work environment, actively seek opportunities to improve work delivery, and embrace change positively.
Physical Requirements
The physical requirements for this role include frequent sitting, standing, and walking, occasional lifting/carrying, squatting, bending, and kneeling, and continuous reading, writing, and comprehending instructions, among others.
Who We Are and Our Total Rewards Package
TD is one of the world’s leading financial institutions, serving over 27 million households and businesses in Canada, the United States, and around the world. TD offers a comprehensive Total Rewards package that reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
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